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February 2024 by Madison C.
Went to this store today because my phone was saying SOS, the guy that helped me tried one thing and then told me i had to buy a new phone. So i went to the Verizon off of Winchester and the girl working fixed it in literally 5 seconds.
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January 2024 by Ivan Promotions
Do not use this store. It is not a verizon corporate store. I visited this store in Temecula off rancho California rd. Store number w712001.I informed sale person Nick that i needed to test service and tgat i might return the phone is expectations were not meet, although being very attentive he fail to be transparent on all return fees id the device didn't fit my needs.I was told there would just be a $50 restocking fee for the device.He failed to inform me that the in-store setup fee of $40 and the prorated bill would also be charged.
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January 2024 by Jared Rindahl
Conrad was very helpful in helping me upgrade my phone and getting me the necessary accessories I needed!! Made my visit very easy and stress free!
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January 2024 by Hayezly Starr
Was greeted and helped by Conrad, very kind man made my experience very easy and made sure to explain everything to me in very simple terms.
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January 2024 by Josie Volger
Went in to get a new plan and Conrad was extremely helpful in deciding which plan was best for me and very informative with all of the deals! Great customer service and very helpful!
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January 2024 by Ivan M.
Do not use this store. It's not a Verizon Corporate store. I visited this store in Temecula off rancho California rd. Store number w712001. I informed sale person Nick that i needed to test the service and that I would return if it didn't meet expectations, although being very attentive he fail to be transparent on all return fees id the device didn't fit my needs. I was told there would just be a $50 restocking fee. He failed to inform me that the in-store setup fee of $40 and the prorated bill would also be charged.
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January 2024 by Christopher
Great place to go. The entire team has integrity. This location is located right next to chase and target on Rancho cal rd in Temecula
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January 2024 by Violet Airla
Chris was extremely helpful and made our shopping experience easy and quick ! We appreciate how quickly they were working through each customer during the busy holiday hours. Thanks again Chris !!
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January 2024 by Jose Corral
The customer service is awsome
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January 2024 by brea sutton
it’s so good i love it so much!
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December 2023 by Chris LeRoy
Amazing Team. People are.so quick to be negative. When you look at other reviews the negative reviewers have left you see a trend of negativity at everywhere they visit
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December 2023 by Roque Alberto
Too bad they don't receive cash payments.
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December 2023 by Gulianna Ab
Don't go to this location. Been with Verizon for almost 2 years now and I feel I was scammed last week. They did an upgrade that I did not ask for but the pushed on me telling me it was free...then they said I would have to pay almost 300 dollars in taxes..then my bill came today and my monthly bill has been doubled. Instead of paying 140 I have to pay 365. Plus I was promised an 200 Amazon card that I never received. Now I keep calling Verizon to cancel and they keep dropping my call!
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November 2023 by cathleen obrien
Customer service was great …. Accessories were expensive but people were much better than I expected . Everyone in the store was informative and nice to work with
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November 2023 by Chuck Post
No covers are available for my phone.The trade in deal is for only new sign ups.They treat customers like they care less. The guy here as much as said so.
