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October 2023 by anne chapman
Great service. No wait and not even a bruise from my blood draw!! Love it will defo go again.
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July 2023 by Felix F.
I took my 90 year old mother here today for labs! The two people working today - a girl and a guy would make this company proud! They could not have been nicer and super efficient and professional. Our phlebotomist was the girl and she was friendly and careful with my mother. My husband has gone here several times and speaks highly of them - which says alot b/c his compliments don't come easy! My hope is that this location continues to succeed so they stay open - totally worth the drive! Hats off to your team at the West Pac - Hancock Rd location - they should be commended for a job well done with smiles on their faces!
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June 2023 by JoAnn Summers
No wait time! They work on a first come no appointment basis. We were needing lab tests for pending surgery and Quest sign in was a mess. Called WestPac got in and saved the day.
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May 2023 by Daniel Marler
No wait or very short wait. Professional. Friendly. Clean. Convenient.Brianna was great!Second Floor!(There are two other labs on the first floor)
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May 2023 by Jeanette Hambleton
Our go to. Serena is wonderful & very much appreciated. She was professional & personable. No pain or bruising! TYVM.
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May 2023 by Steve B.
No appointments....and guess what hardly any waiting timelike less then five minutes.....Tech was friendly enough.needle hurt some and string around arm was too tight for meso had them lessen itThey tout results online very quickly for normal testsLocation in medical building ground levelParking a lot but usually quite crowdedWould recommend....not Lab Corp or Quest can wait daysfor appointment...walk in there is dicey at bestgo to West Pac instead..
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April 2023 by Andrew Ross
Serena was able to help me immediately, and this lab is in network for BCBS. Open Sat 7-12 too.
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June 2022 by Cyndee O'Brien
I went to this lab for the first time on 6-15-2022. Got right in, blood was drawn from my hand because I have a problem getting it out of my arms. Hardly felt it at all. Love the friendleeness and professionalism. Results were ready by that night via email. No appointment necessary. I look forward to going back next year for my yearly blood work.
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May 2022 by brett hadley
Great find. No wait at all
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June 2021 by Julie Nafey
I would highly recommend this laboratory. I have been using them for years. But most recently, I went in on June 7th. The staff, as usual, are always kind and professional. They took me in with less than a five minute wait. The phlebotomist was so professional and friendly and the blood draw was painless. She knows what she is doing.If my children ever need a blood draw, this is the place where I will take them since it was painless.
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June 2021 by Patty Donovan
Have been going here for many yearsToday I went with my husband- we both needed blood drawn. No people there but us. He went first. No issues. The woman burst thru my vein then when I said that it really hurts she sarcastically asked if I wanted her to call 911.Very very rude. We won’t go back. Lab Corp for us now. I hope someone from corporate reads this or the manager. I did not call her to tell her how rude she was because I did not trust her not to do something to our lab work. This happened the am of June 2nd.My arm is not only black and blue but site is swollen with a knot in my arm.I get that sometimes a draw goes wrong. The rudeness and attitude is unacceptable.
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September 2019 by Martino Cecconi
Staff was inattentive and distracted, went in for a blood test and my vein was missed numerous times.
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September 2019 by Robin Warren
Quick, friendly, local! Front desk was super nice and helpful, and the blood draw was professionally done.
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September 2019 by Taylor Winn
Both ladies are awesome! Great customer service!
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September 2018 by Nicky Brurs
Front desk needs to work on customer service but the gal that draws your blood is great!
