-
March 2024 by Mande Nolan
I had the best experience with Lo this evening shopping for clothes for my vacation. She was an absolute doll to work with and gave me great advice and confidence in what I was buying. She was training another employee and hustling around with such grace and attentiveness to all of her customers. She is a star for sure.
-
September 2023 by Hanna C.
I went in today looking for a dress to wear for my cousin's wedding and I was able to find something that I loved. It was extremely busy but Jackie, Amaya and Julie were super helpful and did an amazing job accommodating everyone!
-
May 2023 by Chloe G.
I spent 40 minutes shopping here and was going to buy 3 items. When I was checking out the cashier told me she cannot sell me the items for the 7 dollar sale items because sale is not 7 dollars today. I pointed to the front of the store and said you guys have a sign that says its 7 dollars today which she proceeded to tell me that its wrong. I ended up leaving without anything. I don't have many days free to shop especially as a mom so this really was awful how the employee didn't sell it for the price listed.
-
April 2023 by Elizabeth Cruz
Location in mall is a huge mess 99% of the time most girls that work there think they are 2 good for their job let alone decent customer service. Some of its unrealistically priced for the quality it isnt. Just sayin. Customer service matches the Name-Windsor. Close this location down or train these brats better!! Or close down ..malls and jobs are a blessing with today's online availability.
-
January 2023 by lizbeth
I am just disappointed… I used to work in this location and it was great but now that I came back as a customer I am just disappointed. I went there to shop with mother and sister and asked for a fitting room and the girl at the counter ignored me. I waited for like 20 minutes for a fitting room. My mother was also disgusted because the fitting rooms weren’t cleared out of the mess the previous client left. The staff literally leave just one person in charge of the whole store while they go do things in the back or go on break. When we asked the girl at the counter, what are the refund policies? She just ignored my mother and proceeded Just checking us out.
-
January 2023 by mary mertz
Good, but needs more employees checking out shoppers
-
October 2022 by Crazy K.
Sam was amazing & very helpful. She turned my stressful wardrobe planning into a breeze. I'll definitely be back
-
October 2022 by Elizabeth Watson-Cruz
Not the friendliest staff by any means ... Definitely not a fan of this place.
-
October 2022 by Nini N.
I went in with my daughter in search for a homecoming dress last minute. I just want to say Priscilla was very very helpful and had great customer service. She went above and beyond to try to help us.
-
September 2022 by Jackie Waller
Their dresses and prices are great, every dance we come to Windsor
-
June 2022 by Sary Lee
Nice store, a lot of pretty dresses. You can get everything here from a casual date dress to a evening gown. Fun to look at it all!
-
May 2022 by Chris C.
Chelsea and Jack are incredible! I have been shopping for weeks for a dress for my daughter. We were even at the Linda store in corona. Chelsea and Jack made this experience so fun so easy. Chelsea one of your sales personnel,was so attentive, kind and patient!! We ran in at the last minute and she was not rude but helped us find the purple dress that we tried on earlier. And Jack you were awesome letting me bug you:) so I could complement the both of you somewhere. I would hire Chelsea as my personal assistant in a heartbeat. Thanks again. I hope someone does something special for you both. Thank you Darla
-
April 2022 by Martha Tatum
I took my two daughters to try on prom dresses tonight around 8:30 pm, and as soon as we walked in a woman who said her name was “Celine or Ciel “ continued to follow us around the store the whole time and told us multiple times rudely how the store was closing in 20 minutes. There were many people inside already and some just coming in and she didn’t say anything to them, just us.As my daughter went to try on a dress, my other daughter went in to help zip up the back, and I was right next to the fitting room looking at more dresses, this worker has a serious attitude telling my daughters that they can’t be in there together and they can only have one dress at a time. The fitting rooms next to us had multiple people inside together and they were taking 3-4 dresses in at a time and she didn’t tell them anything. I asked her why couldn’t she help her zip up the back of her dress when the other groups of people are stuffed in a fitting room helping their daughter with multiple dresses and she looks at me and rolls her eyes and walked away.I told my daughter to put their dresses back and we are going to leave. As I was leaving I approached the checkout counter and asked her for her name which she whispered and wouldn’t repeat. I told her she was wrong for how she treated us and singled us out. She was very unprofessional and said “yeah, whatever “ and I told her that’s no way to treat anyone, especially paying customers and she mocked me.I work in retail and this is no way to talk or treat a customer. This is a big reflection of this store and the people they chose to hire. I never experienced such discrimination and disrespect until tonight. The assistant manager had followed us outside and apologized for the actions of her worker and said she would follow up with management the following day, and I really hope she does. It’s not okay to profile anyone or discriminate. People who are raised right already know to not do that. You also learn about this when they have orientation for a job, so there is no excuse. I will never shop there again and I really hope they take this seriously and make better choices in who they hire.
-
April 2022 by Rayana Maldonado
Very UNPROFESSIONAL and witnessed discrimination from one of the employees to a customer. I would not spend my money at a place that allows discrimination. She Needs to be fired. How can they have anyone like her representing their store.
-
April 2022 by Paul T.
Ciel is an amazing employee. She was very patient with all of my decision making and helped me pick up the perfect item for my sister. My sister loved the item. She deserves a pay raise
