AutoZone Auto Parts on N. Rosemead Blvd. in Temple City, CA is a well-known retailer of auto parts, offering a variety of new and remanufactured hard parts, maintenance items, and car accessories. Customers have shared mixed experiences at this location. Many praised the exceptional customer service, highlighting employees like Carlos and James, who went above and beyond to assist customers, including checking and installing items directly. However, some customers noted that service can vary, with a previous experience of being ignored while employees chatted. The store has been described as small and somewhat cluttered, which may detract from the shopping experience. Despite these issues, the staff's willingness to help and genuine care for customers stood out to several reviewers. While some recommend visiting on weekends for better service, others suggest that the store's layout and display could improve. Overall, AutoZone in Temple City has dedicated staff who can provide excellent service, making it a recommended stop for auto parts needs.
Carlos E. has been exceptionally helpful. He went above and beyond to help me. It's great to know great customer service still exists. Way to go Carlos and the team at the Temple City store!
March 2024
I didn’t buy anything. This store is small compared to most AutoZone I shopped. The display are not impressive, maybe because it’s too packed. Don’t feel like buying things from this store.
March 2024
Andrew took care of me and didn't hassle me the rest of the employees here don't give a crap about customers. Luis you need to smile more and be more helpful.