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January 2024 by Frank Reza
It’s not a dog spa, not a super fancy place. However it is a safe and clean environment for your pets to stay while you’re away. Their prices are very reasonable and that’s important to us because we have 3 dogs.
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January 2024 by Jason Aguilar
1st time experiencing a place for my Husky and I gotta say we were satisfied. My dog was happy. We'll definitely bring her here again.
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January 2024 by Sherri
I give Heavenly Pet Resort 100???????+++ Amazing, Competent, Compassionate, and Attentive Staff! The cleanest and most well-maintained facility!
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November 2023 by Doreen Tan
The bath on the last day was not good - a lot of matte hair everywhere. I had to bath Coco again
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November 2023 by Sam East
Love this place. Everyone is so friendly and i feel secure knowing my dogs are in good hands for the day or if I am out of town.
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November 2023 by Anh Lin
I dropped off my dog over Memorial Day weekend and picked him up on May 30, 2023. Upon seeing him, I noticed a large wet spot on his hind leg so I asked them if it was pee. The woman at the counter reassured me that it was just water because he was "sitting in the yard" when she went to get him. On the drive home, my entire car reeked of pee and it broke my heart. I wiped him down when we got home and confirmed that it was pee. All four paws and hind leg was covered in crystallized piss. He never cries after coming home from boarding (he's been boarding here and there since he was a puppy) but he cried this time when he got home. I'm extremely heartbroken and disappointed. I can't believe they allowed him to sit in his own pee for so long and didn't bother to clean him or care for him. I can't imagine the state of things when I'm not there because there are no photo or video updates.This isn't the first time I had problems with this pet resort. The last time I dropped him off here, everything looked okay until a few days after we brought him home. I noticed large cracks under his fur all along his spine. He was bleeding and scabbing all along his spine. I brought him to the vet that week and they said that it's a scraping wound. We chalked it up to him scraping his back by going under our bed, but those wounds NEVER appeared again despite him continuing to go under our bed. In retrospect, I believe it was a scraping wound from trying to escape a much narrower space. It must have happened at the pet resort. This place needs to be investigated for animal neglect, and I'm not saying that lightly.During his first night back on May 30th, I noticed he was licking his legs constantly. Upon further inspection, I saw that he had developed hygromas on both legs due to the repetitive trauma of sleeping on hard surfaces (perhaps pavement or a crate) at the pet "resort." Another vet bill coming. This is the kind of place that would be getting lawsuits in the future (considering how another reviewer already lost her pet to them and then got berated by the owner's boyfriend. You can read their review on Yelp).
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November 2023 by Ravi de Silva
I always drop my best buddy off here when I leave town and it’s been such a relief that my pet/my best friend is always left in good hands
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November 2023 by Janice Milinovich
Our cat Machka always enjoys his time at Heavenly Pet Resort. He loves going outside on to the catio.
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November 2023 by Fawna Jefferson-Williams
Great customer service. Easy drop off and pick up and most importantly, my doggy was a happy camper!
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October 2023 by Helen Dew
Thomas is a king gentlemen who loves dogs and takes good care of them
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October 2023 by Karl Hirsch
This place is great and is the only place I trust with my dog. Team is super friendly and they do a great job with bathing them before pick up
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September 2023 by Vivianna Welflin
The staff was compassionate and understand of our pet’s needs. We are fully satisfied with care of our cat and will bring him back in the future. Thank you.
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September 2023 by Cerullo Performance Seating
First time boarding our 3yr old pup. I was very reluctant and guilty when dropping her off but the young lady that was working the office was very sweet and efficient. The drop off process was quick and my Alpine (50 lbs Ridgeback mix) happily walked back with her to the kennel.I think I expected her to be anxious like she is at the vet, but she wasn't. All good smells, apparently. She was more curious than anything.I was so happy to see photos of Alpine on the Heavenly Pet Resort IG page. That was the highlight of our trip away, I think. I even called to check on her and the staff was happy to take my call and knew exactly who she was. That totally put my mind at ease and allowed me to enjoy my time away even more. I'll definitely be using Heavenly Pet Resort again.
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September 2023 by Julie D
My Xena has been here 3 or 4 times. I am always satisfied when I pick her up. They are caring and friendly is my experience. I will definitely always come back.
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August 2023 by Herbert Ip
Great place to board your dogs. Friendly staff and they take great care of your dogs. My dogs always come out happy.
