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February 2024 by Chloe Kwak
I recently had a deeply frustrating experience with a purchase of a TI-84 Plus CE calculator. I bought this calculator 6 days ago, excited about its capabilities for my needs. However, it was a disappointment from the start as it remained unused until yesterday when I discovered that it does not work and cannot be charged. Hoping for a quick resolution, I brought the calculator back to the Temple City store, expecting understanding and assistance. Unfortunately, the response was far from helpful. I was bluntly told that I could not return the item. The situation escalated when I mentioned that Amazon allows returns for such issues. Upon hearing this, a staff member named Michael began to yell at me. This response was not only unprofessional but also left me feeling belittled and disrespected.It was a terrible experience that highlighted a lack of customer service and empathy from the store's staff. Such behavior is unacceptable and has significantly impacted my view of their business. I had hoped for a simple solution to a straightforward problem, but instead, I was met with hostility and refusal to help. This experience has left a lasting negative impression, and I am compelled to share it to caution others about the potential service pitfalls at this location.
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February 2024 by Valentina Sun
Got everything I needed for my project!
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February 2024 by kitty lam
Good .. customer service
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January 2024 by Beatrice Serrano
Every one is helpful and friendly. Always wanting to help.
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January 2024 by Simon Yau
Good service and great price for the 2024 calendar.
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December 2023 by kevin chan
I used the curbside pick up option for the first time and had a really great experience. An associate from the store called me when my order was ready and I drove up right in front of the store and an associate loaded my items directly into my car for me. I had ordered two office chairs and there was also an option to have the chairs pre assembled at the store, which I really appreciated. I thought it was well worth the additional cost, and I like that the store associate loaded my car for me as the chairs were somewhat heavy. I got the chairs on sale and got a great price, I am very happy with my purchase.
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November 2023 by Vicky Garza
I went into the store today to get an Epson printer and in their advertisement online it shows that it’s on sale for about 160 some dollars or I even think it’s less. Found where the sale sign was on where it all of the printers were grab mine and was charged $267. Apparently it wasn’t on sale, although the sign was under all the printers that wrrr advertised , and once the same number system was there except for the back number and when you got to the register even the register guy was confused because he even noticed that there was no discretion until the second guy came, and then there was a discretion in the number system, but none that you could see as a regular customer. He said it was the wrong one, but couldn’t prove which is a sale item, so Office Depot please change your advertisements they’re false no one can help you find the right sale one. It’s just a “nope sorry “which is unacceptable when you’re driving from a way out and you already have a busy day.
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November 2023 by Belle Chuang
Thank you so much for your help on copy machine. I have most wonderful pleasant experience at the shop.
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October 2023 by Gilberto Padilla
Nate from the printing department is awesome and very helpful. He puts Office Depot to a great spot.
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September 2023 by w chia
I have to support this business otherwise there would be less and less retail stores in Temple City. It's empty most of the time, even if they do have a lot of items in stock. Staff are friendly. Pay a fee to have the furniture and office chairs put together.
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August 2023 by Maria Diaz
Very satisfied with the prompt respond to my order, the price was much lower then the other places I looked and the service at the store was outstanding!
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August 2023 by Andrea M
Meets my remote office needs. Online experience was excellent. No issues picking up my order same day
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August 2023 by Jeremy Chen
This place advertises as a FedEx drop off but it really is not. 3 times I've come and each time they have a different reason to turn away my package drop off.1st time- small battery inside, rejectedSecond - too bigThird - FedEx bin is full.They don't tell you these reasons until you wait through the line. They never tell you that they have limitations for their drop offs. The "FedEx" ship seems more like an excuse to get foot traffic into their store.
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May 2023 by Rudy Liem
Office Depot stores have excellent products with great prices. They also have many kind of products to choose from. The staff are all friendly, the stores are clean with bright lights, and the parking lots are spacious. Thank You "Office Depot" for the great shopping experience I have in the past 15 years!
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May 2023 by Just Me
The store has what I was looking for but it was confusing when I came into the store on where the register to pay was. The line was like a maze and I felt lost because it was pretty much the same line for help with copying. No one greeted or helped so I had to ask for help in finding what I was looking for and to get into the correct line to pay. Just full of disarray
