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February 2024 by Peter T.
Got my car tinted n replace a new stereo. Best customer service n Good Price Thank you!!
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February 2024 by Michael C.
Great service by Jeff, explain all options very clear. Installer did a good job. Did my office doors and results are amazing
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February 2024 by Alfred H.
This review is about the experience I had on 1/18/24 regarding a warranty claim with solargard window film, and my experience with pro tint on how they dealt with the claim. The film was originally installed in 2018 by another tint shop in the area, and in 2023 the film started to fail, it started showing signs of adhesive failure, pretty much bubbled tint, that original shop no longer works with solargard window film, therefore I could no longer go through them for warranty work. On 12/20/23 i contacted and filed a claim with the solargard warranty administrator, they recommended pro tint for the rear removal of old film and installation of new film on my 2018 Honda Accord, the rear glass with defroster lines. On 1/16/24 pro tint gives me a call to set up the appointment for 1/18/24 at 9:30. I arrived on 1/18/24 around 9:30 in the morning, the vibe that I got off the bat was that pro tint didn't want to deal with the removal after all, the manager jasmine started saying that the removal isn't guaranteed, that there was a good chance the installers were going to take a scraper with a razor blade in order to remove the leftover adhesive and damage the defroster lines, that there was a good chance they were not going to successfully clean between the brake light and glass, jasmine recommended I should go to dr auto glass in Arcadia so they can replace the glass with a new one, eliminating the need for film removal on my current glass. Another option was to help pro tint by removing the brake light and seats to make the removal of the old window film and cleanup easier for them, pro tint also mentioned that they could do the removal of the brake light and seats for a $300 labor fee, that they limit their window film removal labor time to three hrs, so if it can't be completed in that time frame, the labor stops. Jasmine even had one of the installers pull a piece of film from the top corner to determine if this was going to be a simple removal, yet they didn't even steam that top corner piece, they simply yanked it off cold and dry, now I was left with my window film looking even worse than it did. In my experience pro tint indirectly told me that they didn't want to bother with the removal by explaining all of these worst case scenarios and recommendations in person on window film removal. At the end of our conversation I simply felt discouraged to come back to pro tint for the removal and installation of solargard galaxie film under warranty, the conversation that I had with jasmine didn't give me peace of mind, but plenty of uncertainty. The fact that pro tint recommended a rear glass replacement and removal of rear seats and brake light on a 2018 Honda Accord for window film removal doesn't sound like something anyone would want to deal with or pay for, i even asked a few other tint shops in the area if that's really necessary? They all said no, especially on a 2018 Honda Accord, the removal of window film on that rear glass is easier than that. I ended up going back to my original shop who now works with suntek window film, and they gladly took on the removal of the original film, they used the trash bag method, they placed a trash bag on the inside of the glass with a solution of their choice in order to heat and steam the film with the heat from the sun, after a good half hour in direct sunlight with the windows closed, the film was ready for removal, the film came off in one piece, they only had to do a light cleanup afterwards with a blue scotch brite pad, and they were able to clean between the brake light and glass by using the bulldozer long reach tool with the blue scotch brite pad attached, no razor blades involved, no damage to the defroster lines, minimal adhesive clean up. They charged me a fair price for removal and installation since I was a returning customer, and understood my problem, they took on the job with ease, it didn't turn out to be the nightmare of a removal like pro tint predicted it was going to be, no need for the removal of the brake light and s
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February 2024 by James H.
Love coming to Pro Tint! Every time I come here, Kayla and Jasmine have always went out of their way to help me with any of my car needs. Whether it is re-tinting my windows because it was scratched up, fixing my blown out lights, or any electrical issues, Pro Tint dont disappoint. I cant go any where else because I can't find any place to have this great of a service.
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January 2024 by Laura O.
I have nothing bad to say about this establishment. Long time customer since 2007. I have had all my cars tinted here including my new Honda CRV. None of my cars tint has bubbled, or peeled. My last car I had for over 14 yrs with the tint still in tact. They stand behind their work and the quality. Prices are fair. It's been awhile since I have been here and it's good to know that the owner is still Jeff. That says a lot!!!! I hope that he continues to thrive with his business for a loooooong time.
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January 2024 by Arturo Sol
I've tinted three cars here and had another one with backup camera installed. Staff are friendly and services were fairly fast for the tasks. Will definitely return because there are other family cars that may need tinting.
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January 2024 by LYDIA TARN
Our Toyota Camry car alarm remote control failed due to being soaked in water. Today we sent it to Pro-tint at 5528 Rosemead Temple City for repair. The boss of the company is very professional. He opened our remote control for careful inspection and cleaned the dirt inside. He found that the function of the remote control was still good, but the buttons on the surface were stuck and the switch could not be reached. After his adjustments and repairs, our remote returned to normal use immediately. When we asked how we would pay for the repairs, the company owner actually told us it would be "free"! We are very happy and grateful to Pro-Tint for providing the best service to our customers!Our Toyota Camry car alarm remote control failed due to being soaked in water. Today we sent it to Pro-tint at 5528 Rosemead Temple City for repair. The boss of the company is very professional. He opened our remote control for careful inspection and cleaning the dirt inside. He found that the function of the remote control was still good, but the buttons on the surface were stuck and the switch could not be reached. After his adjustments and repairs, our remote returned to normal use immediately. When we asked how we would pay for the repairs, the company owner actually told us it would be "free"! We are very happy and grateful to Pro-Tint for providing the best service to our customers!
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January 2024 by Rob Z.
Extremely professional. Reasonable pricing. They worked fast and looked like they care about their job and the results. Every was very nice and courteous. They did my Rivian (third car I am doing with them) in a Saturday afternoon. They got everything done on time and cleaned the work area.
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January 2024 by Brandon M.
I wanted to get my windows tinted ASAP and Jeff responded quickly, got me setup to come in, and within an hour I had my windows tinted perfectly. All for a great price. I'd definitely recommend to them friends. Thanks!
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December 2023 by Felicity
Great prices, professional, and very patient! I would recommend them for your car tinting needs. They worked on my Tesla M3 and were very informative on the different tints.
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December 2023 by Connie L.
I would only get my new car tinted here. Great customer service, prompt response time, reliable products, and timely service. For these reasons, I keep coming back. Got a quote from Jeff via Yelp and from there was able to schedule the service fairly easy process and was provided with details on what kind of tint to get. We always go for a limo tint, 5% all around and 70% for the front windshield. Brought the car in & it took roughly 2 hrs on a non-busy day. I loved it, it looked great. I can't have a car without adding the limo tint for both the privacy and the aesthetics.
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December 2023 by David E.
Extremely efficient and helpful in selection process. Great prices and good value for the money. The result looks phenomenal and a lifetime warranty on the work gives peace of mind.
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November 2023 by Leon Y.
10/28/2023 - Jeff reached out by direct message and told me to come in to have it checked again. I came in on Sat and his team went ahead to check my scratch/bubble on my front driver and rear pocket window. They agreed on the replacement tint and went ahead with it. The process took about 1 hour before they told me it was finished. The scratch and majority of the bubble were gone after the replacement tints. 11/11/2023 - After the tint curing process, I notice that my replacement tint on my front driver side was a different shade with the passenger side. The replacement tint was more on the blue side while the passenger side was black. I contacted Jeff & his team again on the issue and they were very understanding on the issue. They told me that they would replace the passenger side window for me. Again, the process was fairly quick which took about an hour. Overall, I did have to go in 4 times but Jeff was very understanding about my issue and was willing to resolve them.
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November 2023 by Jessica L.
Finally pulled the trigger on getting my 2023 Toyota Prius tinted. Got quoted very quickly on Pro-Tint help page and received a quote on the different tiers ceramic tints. Spoke to Jeff via Yelp and was able to schedule an appointment right away to get my car serviced. My appointment only took about two hours to complete. Upon my arrival, I met with Jasmine who worked in the front office and she was very friendly and patient with me while looking at the different tier ceramic tint levels of darkness. Each tier packages come with limited or lifetime warranty. Quality is good and you get what you paid for. Post appointment, Jasmine informed me to not roll the windows down for at least 3-4 days and to not wash my car for at least a week for the ceramic to set. Would recommend this place to friends and family!
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November 2023 by J W.
Good service with nice customer service. Needed to remove after market car alarm in a Honda Pilot that was draining car battery, rendered car unstartable with alarm blaring. Thanks to Jose for successfully removing the alarm, restoring manufacturer key remote and reconnecting radio; thanks to Jasmine and Karla for pleasant greetings with smiles each time we visit. Nice to walk into a store where staff is nice and problem fixed competently.
