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November 2023 by Ross Cheung
My computer stopped working at a crucial moment. Richard figured out a problem with the video card, and even lent me a video card while its replacement was en route. Great service, and they are highly professional, would recommend!
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September 2023 by Rad Dad
I brought Richard my sons PC. He wanted to install a SSD and tried it on his own with no luck. Richard installed the drive and Windows 10 at our request and my son has never been happier! He has been complaining about needing a new computer for the last year. For a fraction of the price of a new computer it’s like it’s new! Thank you Richard. P.S. He is also super nice and a professional! We will go back to him without hesitation.
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September 2023 by Laura Lai
Richard’s Tech Support is amazing! He & his team were so kind, professional, and easy to communicate with. Richard knows his stuff and was able to fix my computer with a great turn around time. I highly recommend him for your PC and electronic device repairs and upgrades! Thank you, Richard!
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September 2023 by momo lou
Richard provides fast, trustworthy service every time for my tech requests. I’ve needed last-minute or same day data transfers and he’s always very prompt to assist. His assistant Sybel also checks in, schedules and follows up efficiently after services. Two thumbs up!
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August 2023 by Allan F.
I sent Richard to help my mother who is elderly and extremely computer illiterate for some help with a virus on her Mac. Richard quickly isolated the issue , took the computer replaced the hard drive, and returned it quickly to my mother who is extremely happy with it! 5/5 Stars! Highly recommend Richard and Sybel who were extremely helpful and communicative throughout!
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August 2023 by Cari F.
I dropped off my Surface pro with Richard because it wasn't charging and I thought it might be the battery or a bad cord. If it was the battery I knew I would need help getting it changed out so I took it to Richard to find out for sure. As it turns out, I didn't have the two sections of the cord connected correctly. Slightly embarrassing. Richard was so nice about the whole thing and didn't even hint about charging me, even though he spent time inspecting the machine and the battery. I dropped it off in the evening and had a working laptop back the next afternoon. Richard and his scheduling person were both very nice and actually communicated in a timely manner which is hard to find these days.
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August 2023 by RONGDAO TANG
I had a fantastic experience with Richard! His service was exceptional, and his expertise truly professional. He displayed remarkable patience while assisting me, successfully resolving significant issues. Not to mention, his fees were more reasonable compared to others in the industry. If you ever require assistance, I highly recommend reaching out to him!
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July 2023 by Rohan V.
Richard was easy to contact via yelp and his cell phone with fast communication. Very nice and helpful and was able to solve my laptop issue within the same day. He also updated by SSD to 1TB for a very resonable price. All within 3-4 hours. Would definitely go to Richard with any computer issues!
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July 2023 by Louisa W.
Richard responded immediately to my request, which was very helpful as I needed help urgently. Richard made several viable suggestions right away. He also provided a much faster and easier solution once he worked on my computer and my phone and streamlined a process that might have taken 2 additional hours. I highly recommend contacting Richard for your data recovery needs.
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June 2023 by Adina B.
I work in a small office and had run into a problem with our router that I could not figure out. I was going nuts and our business was suffering. When I found Richard, I was worried he too wouldn't figure it out. But he did!!! He was quick in response to my inquiries and very easy to schedule with.Richard was amazing at figuring out what our problems were and was persistent in fixing them. He was always willing to go the extra mile to get our issue resolved. By the end of the day my router was working like a dream. I am forever thankful to Richard for solving the issue and my headache. Not to mention the fact that he's incredibly kind and warm as well. I will be recommending Richard to everyone and you should too.
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June 2023 by Sara M.
Richard responded to an emergency request within 5 minutes and was onsite 15 min later. He was kind, efficient and so helpful! I absolutely recommend him for any of your tech needs. Thank you, Richard!
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June 2023 by Matt Ilinitch
Great experience - I really felt like Richard was first and foremost trying to help me solve my internet installation problems. He was happy to consult on the phone, patiently waited while I got my act together after advising on the equipment and pre-work I needed to do, and then promptly arrived on time and assisted with excellent professionalism and reasonable prices. Will definitely hit him up again if I need additional help with anything similar. Thanks Richard!
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May 2023 by Cindy D.
Richard was quick and responsive. A tad bit on the pricey side but overall was able to get our office up and running. He was able to troubleshoot other issues that were helpful. Would recommend this service for commercial or residential.
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April 2023 by Ziad Z.
I am a real estate agent, I had a problem with multiple emails and contact forms.Richard was able to consolidate all my emails, got rid of unwanted ones, sorted my contacts and even helped me with some challenging and complicated real estate apps and softwares. His actions helped me getting more work and making more money. AMAZING guy, I will never stop using his services, period.
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April 2023 by Angela T
Richard is very knowledgeable and can fix any issue you throw at him, even User error! He saved my data, replaced the failing hard drive and rebuilt all the workhorse elements in my laptop. I essentially have a new computer for a fraction of the cost. HIGHLY RECOMMEND!
