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January 2024 by Michael
We brought in two cars a couple of months ago for a full oil change that included checking and filling all fluids. Two months later one of our cars had an engine light come on, so we checked the fluids and found out that a number of the fluids were low. So we checked our other car, and those fluids were also low. Both cars have around 25,000 miles on them and no issues. So why after two months are the fluids so low?! It makes me wonder if they filled the fluids like they were supposed to. One car having an issue, maybe, but two cars in great shape that had oil changes the same day?!!! It makes me wonder if they did their job and gave me what I paid for. When I called Valvoline, they said bring the cars in and they'd fill everything up. But I don't have time to waste going back to have them do what they should have done in the first place, so I don't plan to use them again.
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January 2024 by Peng Wan
There is no advantage except fast speed, because I don't understand English very well, so a filter asked me for 50
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December 2023 by K5 HOSS
Excellent service, these men were good! I'll be back for service.
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December 2023 by Emanuel Lares
Fast friendly service. Highly recommended
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November 2023 by Dewi Aldrich
It was my first visit as I’ve been long overdue for an oil change, and after hearing my boyfriend speak highly about this place, I decided why not. I was immediately greeted with a smile by Alexis, who was friendly and informative throughout the entire process. He offered me several service options, but I never felt pressure to say yes to anything I didn’t want. I just needed an oil change and agreed to replace my filter. The entire experience was quick! I was in and out within 15 minutes. Highly recommend!
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October 2023 by Jessy O11
Great customer service! Super friendly!Service: Oil change
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August 2023 by Jennifer V.
I have always had positive experiences with Valvoline, and my first time at this location was no exception. The staff was courteous and efficient, but thorough. I came in for a quick oil change on a Friday afternoon and there was no wait. I appreciated that they provided a comprehensive inspection of my vehicle and made suggestions without being pushy about extra parts and services. After twenty minutes, I drove off feeling reassured that my car was in good shape.
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August 2023 by Angel N.
In and out in about 15 mins! Best customer service I've ever had getting an oil change by far. They're super nice and really took care of me. This has become my spot for sure. Thanks guys!
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August 2023 by Dee K.
I was at the Temple City location today for an oil change and I was greeted with a smile. I've been to this location a few times before and it has always been good. Today was the best experience. The entire crew were amazing. They all were so happy, helpful and just a joy to talk too. I highly recommend this location not just for convenience of the oil change but for the staff who make it enjoyable. Thanks for the great experience!!!
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August 2023 by David Mathess
Great service very detail orientated will return and recommend to family and friendsServices: Air & cabin filter replacement
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July 2023 by Amber Pennington
The whole team was great and super friendly. Joshua did an excellent job of walking me through everything and didn't try to upsell me on anything I didn't need. It was fun to chat and they were all very quick and curtious.
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June 2023 by Jacky L.
In and out in 20 minutes. The workers here were friendly and explained to me the differences in pricing. I just had a standard oil change done and got to stay in my car the whole time watching YouTube and eating my food. Don't forget to go online and find coupons for oil changes and say yourself some money!
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June 2023 by Mario4366 R.
Best customer service ever! I live near dtla and drive to this temple city location just for the great customer service, the staff here is very knowledgeable and professional. I highly recommend Valvoline for all your fluids and oil changes. Been coming to this location for 3 years allMy cars get their great service. Thanks guys keep up the good work! Shout out to the shop lead/ manager for always helping with any questions I had about my vehicle. Solid work! Go Mighty Mighty TC!
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June 2023 by Leon S.
Service was great as usual, checked all lights, wipers etc, oil change was quick. 1 star because they left a streak of oil on my fender. I'm not sure how they would not notice this since they have an attendant in front of the car waving to for you to pull out of the garage.
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May 2023 by judith chavez
I like the fact that the work is quick and thorough. I don’t need to make an appointment or wait is long lines.Service: Oil change
