Embers Fireplaces & Outdoor Living is a retail company based in Colorado and California, operating with both a brick-and-mortar showroom and a strong online presence. The company's mission is to provide and educate consumers on products designed to enhance their lifestyle, while creating an immersive and educational online shopping experience. Customers have had excellent experiences working with the knowledgeable and attentive Embers staff. Tony was praised for understanding a senior community's unique needs and recommending high-quality, practical options like the Napoleon P500 grill. Randy also went above and beyond to help a customer find the perfect BBQ grill and fire pit for their space and budget, providing seamless delivery and follow-up. Reviewers highlight Embers' expertise, organization, and responsiveness. The company's video content is especially helpful, fully explaining the benefits and drawbacks of different products to aid the decision-making process. Customers feel truly valued, thanks to the staff's patience, guidance, and commitment to customer service. Whether shopping in-person or online, Embers Fireplaces & Outdoor Living provides an exceptional experience. Customers recommend working with knowledgeable staff members like Zain to find the perfect outdoor living solutions.
Purchased a Napolean Entice 42. Braeden was very helpful and when I asked about having it installed, he recommended Shawn Guerrero. Shawn installed the fireplace and asked for my opinion several times during the install. We couldn't be more satisfied with the way it turned out.
June 2026
I highly recommend purchasing from Embers. Zain was extremely helpful throughout the process. He answered all my questions promptly and I could not be happier with my purchase. Thank you so much for everything!
April 2026
Saw them on YouTube and gave them a call, I live in Texas and Alex in the grill department was very fast and knowledgeable in grills.
