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April 2023 by Barbara M.
I needed a windshield wipers . I have a little sports car. They had what I needed and they put them on for free. Very cool. Thanks
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February 2023 by Google user
Knowledgeable staff with awesome customer service, nice tool selection and hundreds of parts on hand as well. They even have generators and welding machines for sale.
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January 2023 by tracey lockhart
Knowledgeable staff with awesome customer service, nice tool selection and hundreds of parts on hand as well. They even have generators and welding machines for sale.
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March 2022 by Kimberly C.
Would give no stars if I could. Let me start out by saying I'm a female and I always have trouble at auto parts stores and Napa is even worse. I was helped by some guy named Mariano who was arguing with me every step of the way. Went in to get Duralast break pads and without asking the make and model of my car he said those aren't in stock nor do they fit my car. On top of that he was trying to sell me expensive headlights and brake pads that I didn't want or ASKED for. Ended up spending $190 in store only to see that they sold me USED brake pads and of course they were the shits he was very insistent on selling me. Huge thank you to Mr.Jimenez from the Palm Desert Location where he got everything squared away and apologized for the Indio store's mistakes. FYI don't take chances at the Indio store just go to Palm Desert store and ask for Rudy, he'll listen and get you what you need!
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January 2022 by Susie H.
Jesus, the parts manager went above and beyond helped me find the product I needed. Very polite and helpful. Definitely coming back.
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November 2021 by Lawerence F.
Place has no dignity and respect for a customer that's been dealing with them for over 7 years. My neighbors always advised us too be careful with Napa. They don't give a damb about your time or value you when you walk in it's like they are not aware that your there but you are right in front of their faces.
