Appliances in Thousand Oaks, CA

“My husband and I had the absolute pleasure of working with Johnny to get a new SubZero refrigerator after our less than 10 year old Kitchen Aid but the dust. From the minute we stepped foot in the store Johnny was SO helpful and knowledgeable about our options and was able to field a lot of questions we had about different models. We purchased our fridge on the spot and had delivery set up within the week. Once we got home we realized we had mis-measured our space and we called Johnny back who immediately cancelled our order and re-submitted one for the right size fridge. Our new fridge is now happily humming along and we have been telling everyone we know to go to Pacific Sales for any appliances they need. We will absolutely be back in the future!”

“The whirlpool dryer was not getting hot. Fred advised me to bring in the igniter so he could test it. Sure enough it was bad. He had the new part in stock and dryer was back working. Fred is worth his weight in Gold !!! What are we to do when he retires?? ??”

“I had the pleasure of being helped out by Julio. What a great guy! He quickly fixed my broken plug, changed the filter bag and belt. This place rocks! My vacuum is over 20 years old and he said these vacuums rock! You have a customer for life here and I’ll recommend this place to all my clients, friends and families! Thanks again Julio!”

“Just had a stellar experience at Fireside Barbecue and Appliance Store in Thousand Oaks. Sean was excellent and helped me narrow down exactly what I needed after. He went above and beyond letting me compare dishwasher side-by-side! I had been agonizing over making a decision about a dishwasher online for weeks. I got a better price buying from them directly than I would’ve gotten online and I am now a customer for life.”

“Had a great experience here and now know that great people do work here.I'm working on a breakout panel for my back yard and often go to the electrical area to see if the parts I need are there. They might be but I'm not an electrician and the experience is more like going to the refrigerator over and over only to hope something wonderful has arrived, only to see us the same as 5 minutes ago To my Astonishment I was as approached by Tina, who did not look like a roughneck whatsoever and she asked, can I help you?Blown away, it's never like this at home Depot, you have to hunt someone down, I told her what I was trying to do and she immediately started pulling parts!Wow!I ended up thinking this was still above my head and she hooked me up with home depots network of professional services which I have a meeting with this week.Tremendous value from the observations of the part that employees only stock shelves and seal with customers only if they ask.Wonderful experience.”

“I had a screw that would not go in so handle could be secure these guys helped me get it in there..go to these guys they have helped me with other vacumms in the past they always do a good job. 5 stars”

“I had a very easy time getting supplies for my Eagle Scout Project where I was building a three section rabbit hutch for an elder home with twenty rabbits. The customer service was amazing from John Bryarly, Daniel Gutierrez, April Hernandez, and most of all from their manager Dennis Petty. When I had trouble navigating through the store there were people who were available to help. The pricing of the lumber was good in comparison to other competitors. Overall I actually enjoyed going there and I will in the future if I ever need something.”

“Cory L, which was a new hired employee seem to know more other than GREG. When I was asked, do you need help, sir by another individual who has been there for years he only showed me what I guess he wanted me to see. But however, he did not listen to me. Cory L. Came over and said sir is there anything I can help you with. After explaining to him what I needed, he did not only go through the complete process of how a customer should be treated. I don’t know him personally, but I do know the type of character as well as the moral fiber he is made of. He also helped me purchase as well as pushing the shopping cart to the checkout. And proceeded to go far and beyond any requirements of an employee. Also thanks to GREG, which has been there for years noticed it. However, if you have employees there for 2 or 3 years and they treat other customers like they treated me. What kind of review would you expect me to leave? COREY, L. Should be in a management supervisor or supervisor position. Because he is what made my experience at Home Depot worth coming back and spending the tens of thousands of dollars that I do yearly at your establishment. Truly, Robert Mirabilio.”

“This store has limited stock, but the employees and their helpfulness, make it a 5 star location. I was able to get close to what i was looking for, so it all worked out.”