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September 2025 by That Dollhouse
STACY was so kind and helped me out with all my questions and concerns definitely coming again soon!!!
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November 2024 by juli.
no matter your age this place is so fun. My bestie & I went to get the cookie capybara after we became obsessed with them while in Argentina and this place did not disappoint. They have new hearts for free too for the bears. Also recommend signing up for their bear club online a couple days in advance of going and putting your birthday as the month you’re going as well as another birthday of the month after you go just to guarantee a $10 discount
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August 2024 by Jazmin Mcdowell
Staff was very friendly and helpful, my kids loved choosing their stuffed animal and watching the process of them getting stuffed! We had never been here before and it was such a sentimental and cute experience!
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March 2024 by David PA
No air conditioning in there!
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November 2023 by Flores cali
The best toy store left
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October 2023 by A Rod
Great staff. Staff is great with children.
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October 2023 by Darius Wynn
Amazing options and great staff.
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October 2023 by Marcie C.
Yesterday was my first time going to Build-A-Bear Workshop ever, and it was sooo much fun! I had a hard time deciding between the Timeless Teddy and the Cinnamoroll, but I’ve always loved the Sanrio world of characters so I got the Cinnamoroll. The whole experience is so special and unique; choosing the voice recording, the heartbeat, choosing whether your new buddy is going to be soft or firm, pressing the pedal and watching them stuff it, picking out what clothes and different outfits they’ll wear, filling out their birth certificates, giving them a name, and finally deciding how to take them home (a backpack with holes for their arms and head or a house/box). My boyfriend invited me and I have to say it was such a special and sweet gesture. The employees there were super helpful, and friendly. I asked plenty of questions and they were patient and kind, they even mentioned the store online had more options clothes-wise to choose from. It was such a great time overall! I highly recommend it for the little ones, for the couples, and for the family as a whole 10/10
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October 2023 by Virginia Suarez
Took my adult daughter , which she is special needs & the person stuffing her skellington bear was super sweet , to her ❤️
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August 2023 by Melanie A.
Why say you have something in stock online and when calling in store to make sure they said to check online and it does and when calling to confirm they yelled at us rudely saying no they don't have it.
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August 2023 by Dana Liane Thornton
Took my granddaughter there for her 3rd birthday. She got a bear with lots of accessories really cute and we were the only people there!
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July 2023 by Jason Milligan
Super cool place never knew how fun it would be to actually build a bear we went there for a birthday party was a little crazy because all the kids but it was well managed My son ended up getting a dinosaur which he loves we ended up going back a week later we'll definitely go back again If so many accessories for these stuffed animals it's pretty cool I even seen one in a wheelchair which I thought was really cool If you have a Chihuahua you might find clothes for him or her there
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April 2023 by Caly V.
my son wanted to get my daughter a build a bear for her 21st birthday, as soon as we walk in we were greeted with stares. No "welcome" or anything like that. Since we already knew what we wanted we proceeded to pick out everything we needed, and let me tell you that I can probably count the words with one hand that were said to us by the employ walking the store. She was kinda standoffish, every question we asked was met with a short and to be honest rude answer. Now I get it, my son is 16 picking out a stuffed frog for his sister, but isnt this supposed to be a special occasion kinda place? Anyway, it's safe to say that we will not be back or recommend this place to anyone we know.
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April 2023 by Faith
I’m super disappointed. I came here to make a build a bear for my son that’s turning 1. And when we were stuffing the bear they seemed un interested in us at all. All the person cared about was doing the next person in line because they had a “cool” bear. They even put us to the side so someone else could stitch it as three of the associates there stood there as we just stood there awkwardly. I rather had been taken by the other associate there that was stuffing the bears she looked so kind and took her time going through it! (Wasn’t even a line) Horrible experience!
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March 2023 by TheRealJoseph9
Amazing deals, & plushies. Deserves way more customers.
