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August 2024 by Angela D.
We had to have our 13 year old cat euthanized at Borchard Veterinary Clinic due to kidney disease. They were kind, caring and professional. Dr. Godara was very nice, understanding and compassionate.
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July 2024 by Doro T.
Very happy with new vet - Dr Godari. He has a calm, almost soothing demeanor and our shy cattle dog mix took to "Dr G" right away. We'd been missing Dr Lowe since he retired and there were some changes at the office. Now it feels like it used to when Dr. Lowe was there and we are quite pleased with Dr G. Of course the staff (especially Pam!) we're amazing too.
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July 2024 by Angie R.
Dr. Godara was so amazing and kind with our pup. Their office staff got us in on a Saturday night and went above and beyond. We will be back!
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June 2024 by Love D.
I came here last week. I was visiting my mom out here with my 3 Fur babies and they got into it a small fight with my moms dog. I have to say even though I was going through a stressful time since the moment I called and spoke with pam, she was so kind and humble calmed me down and scheduled me an appointment with in 15 minutes. I got to my appointment and the staff was soo wonderful humble kind and sooo helpful I was scared to move my fur baby from the car since she was painful Blanca (Manager) came out so gentle and picked my baby up and brought her inside. As soon as she came in the Dr. G was already at the door waiting for Blanca with my pup. I had the assistant Ashley put in the room and got what happen then Anali tech came in with the doctor to go over what was needed. Which was unfortunately surgery, I will be honest for being and emergency and for everything that was done it was less then $700.00 I was soo happy with the service and how kind everyone was. I even got a call the next day to see hoe my baby was doing. I definitely recommend this place and had my mom change vets thank you guys soo much.
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June 2024 by Joshua A.
I had a emergency on Sunday for little man my dog had massive stomach pains and issues but I found this vet which is a plus since most vets are closed on the weekends or short staff, Borchard Vet was my best route, I was very fortunate to be help by a friendly and loving and supportive staff to my dog is feeling 10x better now, I honestly recommend anyone to come visit here!!
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June 2024 by Halsey O.
I would like to thank BVC and their staff for the kindness they showed my family today. My service dog was in heart failure for 6 months and was barely hanging on with 3 prescriptions. He was in a lot of pain and our Doctor was just honest, kind and very gentle with our boy. He let us know it was time and we had known that was coming. Gir went to sleep so gently I know he didn't feel a thing and he's not in pain anymore. Thank you again to the kind staff that hugged us and comforted us in our time of need. These people are so kind and professional. Thank you so very much,
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May 2024 by Alecia C.
Dr. Lowe has retired, (well earned, and long overdue) and fortunately Pam has stayed on. Unfortunately, since the new owner/vet took over, we've experienced LONG wait times, double to triple the costs, and seemingly excessive "add ons." I know Dr. Lowe (& Lorette) were exceptional people but I didn't know just how wonderful they were until we had to find a new vet. We are now using a mobile vet, and she is fantastic, BUT boy do we miss Dr. Lowe!
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May 2024 by David M.
So this may be a little lengthy so I apologize in advance however here we go. We were with Borchard Vet for decades with Dr.Lowe, his wife and Pam who runs the business as far as we can tell. After Dr. Lowe retired we had a visit or two there and it was awful because the new ownership wanted to turn it into a cash cow and quoted us a ridiculous amount to neuter a rescue we had just taken in. There was no negotiation and Pam said her hands were tied so on principle we moved on to Dr. Slaton in Westlake who is wonderful. We literally cried when we said goodbye to Pam because the animals mean the world to her and Pam has been considered a friend over the years. Pam was at our side when we put down two of our dogs two years ago and she held us up. Fast forward to this past Sunday. Our Hudson who is 9 months old was running with our Golden Retriever Tater in our expansive rear yard at Mach 1 because well that's what they do. We have a trail with a split in the pole fencing for humans to pass thru and Hudson mis-judged his "juke" move to go from the trail to the yard and slammed into the fence and knocked himself out. We watched it happen from the patio and we still have PTSD from it today. After getting him awake (he was in shock) we realized he couldn't walk and looked mortified. I googled emergency hospitals and was searching for the one in Ventura because the one on Moorpark Road will take your home title during an emergency and Borchard Emergency Vet popped up and said they were open. Putting principles over personalities we carried Hudson to the car and went straight over as his health was more important to us than our previous experience. Well. It's all different again and back to the Dr. Lowe and his wife days. We carried Hudson in and were greeted with empathy by Sharon, who has 9 years emergency vet experience (she offered that during treatment assuring us Hudson would be ok) and Dr. Godara (Sharon called him Dr. G) and they went right to work on Hudson. Hudson isn't small but not huge he weighs 58 lbs and they gently got him up on the table and Dr. started manipulating his hip and left rear leg as that's where the collision occurred. Dr. Said due to his youth he probably didn't break anything because all of Hudson's joints and tendons aren't fully developed and offered us the choice to take X-rays or not. Mind you Hudson still wasn't walking. We said absolutely do what you need to do. They took 6 X-rays and meticulously read them to us while simultaneously sending them to an offsite radiologist. Hudson damaged his left hip muscle and slightly damaged his left knee tendon. No breaks no rips. By this time they put Hudson on the floor and with the sweetest voice Dr. G coached Hudson to take a few steps and he started limping around the office a bit. We were given pain meds, anti-inflammatory meds and told to rest him for 7 days and keep him down. Well this is three days later and Hudson is ready to roar and walking perfectly normal, we have stopped the pain meds and he is playing with his brother like nothing ever happened. The final piece of that day was for all they did for over 2 hours, the X-rays, meds and radiologist assistance I was terrified for the bill but grateful Hudson would recover. The bill was $573.26 all in and we received a follow up call at 8:00 AM Monday morning to see how Hudson was doing. Folks Borchard vet, the wonderful Dr. Henser and now Dr. G have righted the ship to keep the Lowe families legacy alive, I'm sure Pam is over the moon because the transition was painful for her but it looks like smooth sailing ahead. I'm a tough critic however they have completely turned our family back to them and we are so grateful because honestly we miss them terribly. If you were one of us you weren't wrong to leave however give them another chance, we did by accident and during an emergency and it's turned out to be a blessing.
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May 2024 by Furr Mom H.
Thank you Dr. Henser for taking such great care of my Bella today. I brought in my fur baby today she has been having some issues that I didn't know what was going on Dr. Henser took her time explaining things to me and she even found that my baby has a heart murmur which I never knew she had. We ran some test and now looking forward to being able to proceed to surgery. The staff was amazing from the receptionist Pam she was such a sweetheart to the tech Sharon she was so sweet and patient with my baby and explained everything to me, I was even able to meet their new manager Blanca she was very sweet and kind and she even took the time to play with my baby. Thanks to all of you I definitely will be referring my family and friends.
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April 2024 by Sandra G.
My 13 yr old dog went blind o er a two week period and then her eyeballs started bulging out I was afraid she had glaucoma. I took her here and they did a test that proved it wasn't glaucoma, but most likely an infiltrate. She is on oral steroids as well as antibiotic/steroid eyedrops to reduce the swelling. It worked!! The swelling is gone and she is so much more comfortable! I'm so glad I took her to Borchard Vet!!
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February 2024 by Greg L.
Borchard Vet is under new ownership and is no longer the family run clinic that served our pet family for over 20 years! We took our dog to the clinic thinking we would get the same service as we had grown accustomed to...boy were we wrong!!! If you sort on the newest reviews that reflect the new ownership you will see many are one star! The vet diagnosed her with kennel cough and charged us over $1700 for various test including blood tests, x-rays (with an outside radiologist consultation), a throat culture, and medication. Some of these tests run we did not even approve of when they showed us the "treatment plan" and charged us anyway. They did refund the unapproved tests and some of the medication after much arguing...almost calling us liars even though the disapproval was in writing! The result of the throat culture came in to the office indicating positive for an infection the antibiotics they gave us didn't work on...they held on to the results for three days and then finally sent it to us after we called looking for it. Our dog was on the wrong meds and getting worse and they just didn't bother to let us know!!! After this debacle we found a new vet and are very happy....please be sure you watch your wallet if you go to Borchard Vet!
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January 2024 by Pete C.
Now that Dr. Lowe left the practice the clinic has turned into a high priced, money grubbing veterinary factory! They have done nothing to improve the clinic, just dramatically raised the prices. For example, 30 Apoquel tabs went from $85 to $125. Immunization prices were jacked up and then a "$10 Medical Waste fee" is added for each syringe. For 15 days of generic antibiotics that cost under $.50 per tablet are now almost $4 per tablet. I had to repeatedly contact the doctor (beyond the date promised) to get results of a simple urinalysis test! I could go on and on. My recommendation is to NOT patronize Borchard Veterinary clinic with Dr. Bharat Kuhmar and Dr. Susie Hanser - nice people but watch your wallet!
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December 2023 by Kim N.
Horrible. They have ruined a great vet office. I don't need to spend an hour there seeing 4 different people and then they come back with a "treatment plan" which is way more than what is needed. What a shame, they don't care about the animals or the owners they are just trying to make as much money off you as possible!!
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November 2023 by Red E.
I agree with many of the one-star reviews, which state that Dr. Lowe retired and that the clinic now has new doctors that upcharge, want to do what I believe are unnecessary tests, and give what I believe are unnecessary medications (which are expensive for GENERIC versions). I did not even trust the doctor's diagnosis...after what looked to be a quick and poor check of my dogs problem. I won't go into the long hour and a half wait to be seen. I am now looking for a new veterinarian, one much like Dr. Lowe, who cared about the animals and their owners to the point that he did not upcharge or gouge the owners. Getting the bill up as high as possible was not Dr. Lowe's job. Beware of "we will make up a plan" by the new doctor. I found this to mean a "payment plan" for him and his business.
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October 2022 by Theresa D.
We took our dog to here for the first time yesterday and they were great. Not only did they get us an appointment quickly but they were so nice and accommodating. We usually dread taking our dog to the vet and have been wanting to find a new vet for a while and so glad we tried a Borchard vet clinic. Dr Lowe was so nice and just reminded me of an old school vet that is there for the best interest of your pet We have found our new vet!
