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August 2023 by Paula Thiel
Great experience! The person (Avery) who did my wax was very thorough. Hard to find someone who pays attention to detail. She did a great job!Services: Eyebrow waxing
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August 2023 by Denise Everson
Angela was great. She was polite and did what was asked on my service.Service: Bikini waxing
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August 2023 by Patti Steffen
Ayana is personable and efficient! My appointment was on time. Love the results!Service: Eyebrow waxing
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August 2023 by Sharon Roth
Avery was excellent. Very friendly and did a great job on my eyebrowsService: Eyebrow waxing
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August 2023 by Celia P
Ayanna is the best! Always professional. Always greets you with a smile.Services: Bikini waxing
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August 2023 by Jennifer Miranda
Always very clean, always extremely great service. Sierra is a great waxer and always very professional.Service: Brazilian waxing
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August 2023 by Johanna Diaz
First time EVER getting waxed and it was actually a great experience. From walking into the T.O location everyone was super friendly and welcoming. Brooke was great! Super sweet and relaxed which made me feel relaxed and comfortable. Already made my appointment for my next wax!
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August 2023 by Chaim Sapirstein
They are doing lousy job. They worker there working on how many people they can get in one hour so they working fast and don’t care about the quality of there work. I found out the the places in Westlake Village are much better and treat you as a customer!!!!!!!
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June 2023 by Christina Nottingham
Cameron, front office, is one of the rudest people I have dealt with in a long time. I called to try and get an earlier appt, she immediately told me there were not any available. I went on the website and saw 10+ availabilities for an earlier time. I booked online and called the store back, she answered the phone again and told me they had cancellations. I find it impossible that there were 10+ openings in a matter of seconds after getting off the phone with her. I am happy with my waxer, Angela, however I will be leaving this location if I continue to get such poor service.
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April 2023 by Colleen Westhoff
Very disappointed in the fact that every time I get comfortable with someone, the leave. The turnover here is too high.
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March 2023 by Colleen W.
Very frustrated. I have been going here since day one and have seen several waxers leave. Once I get comfortable with someone they are gone after a few months. The turnover rate on staff is very high. Unfortunate.
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March 2023 by Ashley Seery
Easy breezy experience from check in to check out, I have a wax pass here. Ayana is the best. Haven't seen a major difference using any of their post-wax products but they do smell amazing (except the aloe slow lotion, avoid that one).
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February 2023 by Pb P.
It was my first appointment at this business and as I went in I noticed a sign on the front window that said "free waxing for first time customers". The receptionist confirmed this when I checked in. I got an upper lip wax which was $13.00. When I was leaving however, same receptionist said SHE made the mistake of not telling me it was for brows only. I had to pay. You would think they would compensate their mistake, not only is it good customer service but a free brow wax would have cost them so much more. A woman I assumed to be a manager was stocking supplies very close by was aware of this entire scenario, and did nothing to make it right. This kind of treatment and management does not encourage repeat customers. I will not be going back.
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February 2023 by M P.
I was pleasantly surprised when I walked in it's a Very nice and clean salon. Friendly and efficient staff members. I just walked in and I only needed to wait a moment for me to receive my brow waxing. She did a Terrific job without ANY Damage to my sensitive facial skin!! And l'll definitely be back!!
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February 2023 by Kim O.
Very friendly made me comfortable Wax doesn't pull on your skin either Great prices n products