Extra Space Storage in Thousand Oaks, CA offers a convenient and secure storage solution with a wide range of units, including drive-up access and non-climate-controlled options. The facility features multiple entrance and exit gates, electronic gate access, and a large drive aisle, making access easy and hassle-free. The site is ADA compliant, has parking spaces, RV parking, a kiosk, and a solar-powered site, all close to the freeway for added convenience. Customers consistently praise the helpful, friendly, and efficient staff, especially mentioning staff members like Sue, Salina, and others who go above and beyond to provide excellent service. They assist with problems, coordinate last-minute needs, and listen carefully to customer requirements to find the best unit. The facility is known for its professionalism, cleanliness, and commitment to customer satisfaction. With on-site managers, deliveries accepted, and personal access hours, Extra Space Storage aims to make storage simple and reliable for everyone.