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January 2024 by Jim P.
This place is right up the street from us and their fresh foods (meat and produce) are always very good. The quality control in their normal supermarket stuff is TERRIBLE. Every time we buy cheese or dairy from this place, it's moldy or sour. We expect, given that Gelson's charges basically double for everything compared to the Vons literally next door, that the quality is there. This place continually lets us down. Get your meat here. Go to Von's for everything else.
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January 2024 by Julie Cornell
Everyone is so helpful and service oriented! Store was well stocked and everyone was able to direct me where things were!
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December 2023 by Mark X.
We ordered the Thanksgiving dinner for 12. The turkey was ok. Nothing special. The prime beef was terrible. Anyone who took a bite didn't take a second one. The side dishes were tasteless. Will not be ordering from them again.
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December 2023 by Sue Boryk
So clean, displays were beautiful! Wanted the free eggs and got $250.00 more of products I only see at Gelsons.
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December 2023 by Sue S.
Absolutely love the store! Excellent customer service. Always clean, bright, beautifully stocked merchandise!
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December 2023 by Luis B
I visited this store various times. Always clean, friendly staff. The deli service has been excellent every time.
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December 2023 by Lori Tucker
All staff greeted me and picking up our premade Holiday dinner was very organized and easy. Staff offered assistance to take my order to car which was very much appreciated as my husband is disabled and cannot help me. Our premade Holiday dinner was excellent!
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December 2023 by Sherri Clark
The customer service. The employees are amazing. Also… the cleanliness of the store really stands out
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November 2023 by Malcolm D.
We got the jumbo Turkey dinner for our last minute Thanksgiving. It was amazing and so very simple. Can't recommend it/them more !!!!
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November 2023 by William Y.
We ordered a prime rib dinner for two and a brisket dinner for two. Both come with a container of Au Jus. Not only is it integral to the beef part it's also part of the reheating process per the instructions provided by Gelsons It was an important part of the expensive beef dinner. Unfortunately, when I got it home and was in the middle of prep, I discovered that instead of Jus there was turkey gravy. Turkey gravy for prime rib, and brisket. I can't think of anything more disgusting, and more of an insult to the brisket and prime rib. But that is not the worst part. These were two separate dinners. The odds of them just making a mistake and putting in turkey gravy in both would be astronomical. Clearly., what happened here is they ran out of the promised ingredient, the Au Jus and just filled the space with a container of turkey gravy. This is not a mistake. This is malicious disregard for any sort of customer service. I guess Covid took down Gelson's just like everything else.. Shame on you, Gelsons, that you care nothing anymore for the customer I have shopped at your stores in the valley and Rancho Mirage for 30 years. Gelsons was literally part of the holiday.. now they're part of the problems. Beware the store it is corrupt
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November 2023 by Wendy H.
We had a wonderful Thanksgiving dinner . Everything was so delicious ! We heated food in casserole dishes in the oven . It was very easy to order and pick up . Thank you Gelson's for a wonderful Thanksgiving .
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October 2023 by Caitlin Scott
Was looking for spring roll wrappers and they had them! Vons nearby did not have them
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October 2023 by Kenny K
I purchased some salmon with packaged butter, but the butter and fish were wrong. I tried to exchange, and they informed me a receipt is required. I showed the manager the product label The manager stepped in and exchanged the product. She remembers me as a frequent customer.
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October 2023 by Frank R.
I'm sad to say that the phrase "are you kidding me" comes to mind when you step into this store! Cleanliness = 4 Aisles & Lighting = 5 Product Selection = 3 Prices = NEGATIVE 10 !!! My wife and I are healthy eaters and we are used to shopping at higher quality and organic stores. It is safe to say that Gelson's, even compared to the highest price points, is at least twice as expensive on every single product and when it comes to the smaller size of packaging to price tag ratio, I noticed that some of their prices are actually three times higher than other stores including Costco. This insane level of price gouging just because they are operating in a nicer neighborhood should stop and I hope all of us customers can collectively accomplish that.
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September 2023 by Cheryl Myers
I always find what I need and the quality is excellent. I especially like the salad and soup bar. Perfect to pick up on my way home from work.
