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March 2024 by A A.
Jewels Quest did an amazing job updating and redesigning my wife's wedding ring from yellow gold to white gold. Shortly after dropping off the ring, I was emailed new and improved design photos for my review and approval; Natalie understood exactly what we were invisioning. As you can see by the photos, the ring (in our opinion) was redesigned perfectly and enhanced the outdated ring to a now, beautiful diamond ring. I have been a customer for various jewelry transactions over the years, this was our first complete redesign and we couldnt be happier with our experience. Thank you Jewels Quest!
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March 2024 by Kristen O.
Absolutely deserves a full 5 stars if not more. The team here is beyond amazing. In the last couple weeks I've had them resize a ring, had my engagement and wedding ring re-dipped, and designed 3 necklaces from stones I was gifted from my late grandmother. Everything turned out stunning. The pictures don't even do it justice. It's hard to capture the full sparkle of everything. Thank you Jewels Quest!
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July 2023 by Jennifer Walton
After reading reviews I had to visit. After meeting Andre and others, I felt comfortable to give them my engagement ring to fix and polish. Wow! What a difference. Looks brand new and he fixed a couple of platinum setting breaks. Andre also showed me what the previous jeweler had skimped on, using white gold instead of platinum, supposedly fixing the prongs last time. A jeweler in Brentwood. Now I have my go to! Quest, thank you for your knowledge and honesty.
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July 2023 by Luke Z.
Went in today for the first time, I needed to do a light polish on one side of the clasp on my Rolex Daytona for a few deeper cosmetic scratches. Scratches were minimized to the best extent without over polishing. Very happy with the result and quick service as I was in and out within 10 minutes. Looking forward to bringing in my watches for a full service in the future.
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June 2023 by Adrienne Hofmann
I highly recommend Jewels Quest for any of your jewelry needs. Andre and Natalie are so professional and accommodating. They helped me design and set my engagement ring and were SO patient with me when I decided to change my design last minute. Service was efficient and QUICK! It came out PERFECT!Andre also helped us clean and replace a stone (that required a specific rare cut) on an heirloom ring and it came back more beautiful than ever.Thank you so much for providing such quality service!!
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June 2023 by Adrienne H.
Andre and Natalie are so professional and accommodating. They helped me design and set my engagement ring and did an amazing job. I even made significant last minute design changes and they were so patient and helpful. The craftsmanship is quality and service was so fast! My ring came out PERFECT - exactly how I imagined. I will definitely be back in the future for any of my jewelry needs.
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May 2023 by Patti Meiselman
I would rAte 10 stars. Best Jeweler ever been to. Andre is pleasant, accommodating and fair priced. He has both designed pieces, bought precious metals from me, helped my husband choose best gift as he knows what his customers like. Watch battery and repair a must one stop shop. Cleans my jewelry free when I think it is looking bad. I will bring 5-10 pieces snd he cleans them like new free. Cannot say enough things about this great family run business. Give it a try you will be glad you did. Off TO blvd across from Stone-fire Grill. To the right coming from Westlake Blvd.
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April 2023 by Julie Z.
If I could give 10 stars I would. Walked in today after getting my wedding ring cut off and asked for a miracle. Andre delivered one! He not only fixed and resized my band, he strengthened my prongs and cleaned up some minor flaws buffing it to a high sheen. The sparkle has not looked this good since I got it 35 years ago. In addition this customer focused business owner stayed late on a Friday night just so I wouldn't have to be without my wedding ring for a single day. Made me feel like family. Thanks for the miracle Andre. I will be returning to your business often.
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February 2023 by Tisha Terrasini Banker
I found this store years ago. I had a 2 carat diamond ring that I needed to get reset. I had been to the downtown LA diamond district as well as several stores in Los Angeles and Conejo Valley. All of whom quoted me more than I wanted to spend and not exactly what i wanted. Jewelry Quest custom designed and made me the perfect setting and showed me everything on a 3D model beforehand. The price and quality of what they gave me was amazing! It’s far and away one of the best decisions that I have made jewelry wise. I’m consistently impressed with their work and how hard they strive to provide amazing quality items and wonderful customer service. I recommend them to everyone who compliments my jewelry.
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February 2023 by Drew
I have had nothing but excellent experiences with Andre. He has helped with a variety of things ranging from watch authentications and polishes to rhodium coatings on some jewelry. They are incredibly nice and extremely good at what they do; I would highly recommend Jewels Quest to anyone.
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November 2022 by Roy L.
Attentive, reliable, honest jeweler. I brought a high value piece, which is also very sentimental to me, for maintenance and repair, and a couple of watches that are important to me. I left it with them because, after several years in this community, I know whom to trust. I had no worries. A few days later, they called me and said it's done. I came to pick up, and they had completed all of the work beautifully, explained it all to me, and even did extra cleaning and care. Price was very reasonable. I am so pleased. They are polite, efficient, and their quality work and precision are way better than any "big name" store I've ever been to.
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November 2022 by Rachel A.
We had such a positive experience at Jewels Quest. I'm not quite understanding the negative reviews regarding Andre's attitude; in our experience he was very nice and personable, and he had a great sense of humor. We came to Jewels Quest to have my engagement ring repaired. Andre showed us the structural weaknesses of the ring, and so we decided to have a new ring designed for the original ring's diamond. With Andre's help, we designed the most beautiful ring, and I could not be more pleased with the way the ring turned out. Andre gave us a timeframe within which the ring would be ready (it was ready in less than one week), and told us the cost upfront (the cost was very reasonable). I highly recommend Jewels Quest for custom designed jewelry. The shop also has beautiful pieces on display if you are looking for something ready-made.
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October 2022 by Anne Rubenstein
Andre is always so helpful and willing to spend time with customers. He and his team do great repair work and have a beautiful selection of jewelry for all price ranges. I appreciate a business I can trust and rely on with my special treasures. Thank you Andre!
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October 2022 by Karen Greding
Came in to get resizing but they found problems with my rings--thin or broken parts that hold the diamonds, etc. They are of course brilliantly clean, but also can tell what work was done--beautiful.
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September 2022 by Joel M.
A couple of months ago, I was in desperate need of a quality Jeweler to repair a necklace. I did a yelp search and found Jewels Quest (highly rated). I am happy to report that the rating was most accurate. They repaired the necklace in a couple of hours and truly charged me a nominal fee for the repair. Since that first visit, I have been back two more times with other repair needs (watch and jewelry) and have received the same top-notch service. The people at Jewels Quest are extremely welcoming and knowledgeable. I have made them my go to store for all jewelry and watch needs. Thank you Jewels Quest!!!
