LensCrafters at 518 N Moorpark Rd is committed to providing quality eye care and a wide selection of designer glasses, including Prada, Versace, Ray-Ban, Oakley, and Dolce & Gabbana. They accept most vision insurance plans, making it easier for customers to get the eyewear they need. Customers praise the staff for their helpfulness, efficiency, and friendly attitude, with specific mentions of staff members being courteous, knowledgeable, and attentive. The team is experienced in adjusting, repairing, and helping select comfortable frames, often completing repairs quickly, sometimes within an hour. While the customer service is highly appreciated, some find the prices of glasses and lenses to be expensive despite the good selection. Overall, LensCrafters provides professional eye care, a variety of stylish options, and attentive service to ensure customers see their best.
Today I was assisted by Eric. He is always so knowledgeable, friendly, and very helpful. Thank you Lens Crafters Thousand Oaks for Eric. Top of the line customer service!
August 2025
LensCrafters are the best. The arm of my glasses broke. I was so nervous about having no eyes . They just took the lenses and put them into a brand new Ralph Lauren frames. In under an hour.
August 2025
Excellent service from Omar! He was very efficient, courteous and patient. He helped me select a frame that is very comfortable and fits me well. I appreciate the advice he gave me and I feel happy about what we selected. He made a difficult decision a lot easier for me.
