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May 2024 by Peter Choi
Got a suit at Macys Men’s Department and extremely happy with the level of Service and options. Mike Timrott helped me pick out the right suit and size. It felt like I was getting a tailored suit! This type of service is a lost art. Thank you Mike! You Rock!
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April 2024 by Stacy Rivera
Firoozeh helped me pick a cologne for my husband and she was so helpful! She removed and introduced new scents as I identified what I did and didn’t like from the samples. She was very patient and knowledgeable and wrapped my gift beautifully. Thank you Firoozeh!
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February 2024 by Kevin F.
I bought a pretty expensive set of 800 thread count bed sheets from this Macy's store. I went to Macy's because I thought that I would find quality products there. I didn't want to take a chance on spending a lot of money on sheets that were going to fray or pill within a few months. The sheets I purchased at Macy's were garbage - they ripped within 2 months after washing them maybe three times on medium cycle. Macy's refused to take them back, issue an exchange, or take any responsibility for those sheets. So I have decided that I will never shop at Macy's again. When you go into this store, it's literally a ghost town; there is not a single customer to be found. There is almost not a single staff member to be found either. I now know why. If I wanted to get ripped off on low quality products, I could have just shopped on Temu.
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February 2024 by Diana Cardona
The Shoe Salesperson did not even look at me in the eyes when talking to me,and suggested sweats which i was not even asking about, also they have shoes on display that they dont even sell. Makes no sense
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December 2023 by Daniela F.
Rachel in the Macy's men's department needs customer service training. Literally was on autopilot and was a robot for her customers and monotone. No Christmas spirit and felt like I was just a transaction to her. Do better.
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December 2023 by Curtis P.
Worst customer service and is really turning into a crap company. I could imagine a world without Macys if they keep doing business the way they are.
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November 2023 by Ryan Holt
I haven't been mall shopping in a while.very big store.lots of sale items.seemingly everywhere. Very clean.right dead center of oaks mall.
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November 2023 by Richard Johnston
Drove from Camarillo, desired item not is stock
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November 2023 by Austin F.
Very good place I recommend to everyone. Very huge selection compared to other macy locations
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November 2023 by Claudine B.
I've lived down the st from this Macy's for yrs.. go there pretty regularly .have gone my whole life.. The last three times I've been there the customer service I've has been HORRIBLE. One time my husband and I had to wonder around in the men's department to find a cashier for 10 -15 min. We finally gave up and left because we never found anyone ..& the one guy we saw..& tried to get his attention .. he went into a back room and ignored us. The next time was Halloween and my son had asked me to go get him some white undershirts for his Halloween costume . He wasn't sure of the size . So I got him one package small and one medium...& it was same thing.. took forever to find a employee to check out... Today I went back to return the small package unopened ..( perfectly packaged because it hadn't been opened) I also had original receipt with me.. so no biggie ( you would think) The lady is sort is sizing me up ..& asks me how many tanks were in package ? I said I'm not sure.. so I looked at package and it said 4. So I said "here.. there are 4" She looks at me again ..opens package and starts to take them out and count them infront of me. I just left it alone and waited til she was done . Then she couldn't process the return ( I forgot I used my husbands card which I didn't have with me) then she calls another woman over. And I asked if they could just give me cash. Then the other woman says "no..& these aren't even on the receipt !" I said "what are you talking about ..it's right here .. men's underwear $32.99.. and here's the same price and sticker on the package ..& the sticker to scan! " .. then she said .." well .. we can only give you store credit " I said no thanks.. I'll come back with other card " and I left.. but what there hell? Based on how dead Macy's has been lately.. you'd think they wouldn't want to lose customers. But they have lost me .
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October 2023 by Jeanne B
Friendly service. If you like early Christmas, add this to your list to go and browse their displays. Great discount items too.
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September 2023 by Google user
Friendly service. If you like early Christmas, add this to your list to go and browse their displays. Great discount items too.
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August 2023 by thomas ditty
Such a clean store with plenty of variety for Men.
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August 2023 by Miguel Ángel Huerta Palacios
Bad decision to split the store in two, you have to walk through the entire square to buy for the whole family
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July 2023 by Maria Tereza Lucena Aguiar
Excellent store!!
