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November 2023 by Pb P.
Go anywhere else. Thought I'd give them another chance after having had a bad experience years ago. Some things never change. Stopped in today & the young man behind the counter looked at me and did not say a word. A few min. later another woman came in and same salesperson said hello & could he help her. He knew I was there first. Recently, my husband went in with a bulb asking for 2 of same. Not til he left the store did he realize the salesman gave him 2 different wattages. They also were not same size as what we brought in. Waste of time. On top of that, the guy was rude. Must have been the same employee. I cannot understand how this company has been in business as long as they have. Their customer service is abysmal.
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September 2023 by Kay J.
We frequented many lighting stores in neighboring cities because we were very specific about what we wanted. Most stores had a good variety but none was like One Stop Lighting. Frank was helpful, easy going, and patient. The rest of the staff members were helpful as well. They showed us many catalogues and websites online to help us find the right chandeliers. Their prices are fair and somethings can be worked out to perhaps match prices elsewhere or online. I recommend this store for sure, ask for Frank, super chill guy!
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September 2023 by Andreas Tompros
I had some custom wiring done for some ceramic lights I bought while vacationing in Italy. Sam set me up with a great solution to hang them as pendant lights in my kitchen. Unfortunately the plastic hardware was not equipped to handle the incandescent bulbs I was using. The gentleman who was there when I brought them in recommended I use LED and replaced them with metal parts, standing behind his service. Highly recommend this lighting shop for custom solutions. They also seem to have great premade options I will check out next time I need something.
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July 2023 by Barbara K.
Was looking for a place to repair my parent's 65 year old crystal electric lamp. Yelp reviews spoke highly of this place so I drove from Ventura to T.O. I was not disappointed! They affixed the crystals in 5 minutes (something I was not able to figure out), adjusted the crystal hurricane to make it fit and gave me a new bulb..all for the cost of the lightbulb! This level of customer service is unexpected these days, and very much appreciated. Thank you for giving my parent's lamp new life!
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May 2023 by Jeff Jacobson
Wow what a great company. I stopped by on the off chance they could help meFix a brand new fixture we had ordered elsewhere. They couldn’t have been nicer. Not only did they repair my lampBut they Upgraded it as well so that the issue wouldn’t happen in the future. This is what good service is all about. They helped me and I’m so grateful. Thank you One Stop Lighting!
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May 2023 by Jeff J.
Wow what a great company. I stopped by on the off chance they could help me fix a brand new fixture we had ordered elsewhere. They couldn't have been nicer. Not only did they repair my lamp they Upgraded it as well so that the issue wouldn't happen in the future. This is what good service is all about. They helped me and I'm so grateful. Thank you One Stop Lighting!
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March 2023 by Laura S.
I want to thank the whole team at "One Stop Lighting" for their excellent friendly service. I brought in 2 lamps that had electrical issues. Dan fixed both of the lamps while we waited. Then he helped me carry one of the lamps to my car.
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February 2023 by Pamela Lindsay
Wonderful selection of lighting. Dan came out and took photos before I came in to select fixtures. The prices were extremely competitive and many unique fixtures. Love my lighting!
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February 2023 by D B.
I had an antique lamp in need of repair. The team at One Stop Lighting was professional and polite. They did an excellent job repairing my lamp, and I would highly recommend them in the future.
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November 2022 by Laura Texter
This business was extremely helpful!!! My 88 year old mom had lamp bulbs that were burning out frequently. They told me that the bulb was way to strong for the socket. This is a huge cause of a fire!!! They immediately replaced the sockets and told me the appropriate bulbs to purchase. I had drove from a couple hours out of the area. They did it while I waited at a reasonable price. They were extremely nice, professional and knowledgeable. I cannot thank them enough!
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November 2022 by Jennifer G.
Overpriced lighting, poor service, and they go out of their way to not honor warranties. Do yourself a favor and shop elsewhere.
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November 2022 by Ted S.
Recently purchased Lighting from this facility . Note at time of purchase signed up for propaganda emails to be sent to me for 30% off my purchase ? Never got no discount at all and now get their emails constantly ! Called there customer service and said I had to go back and screen shot the discount??? When they know you signed up by their new email list for the "DISCOUNT" ! Bad business , Extremely poor customer service ! Buy from someone else!!!
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October 2022 by J M
Never STOP lighting is what it should be named... My light arrived and they never called to tell us. I called the store and the lady said my light just arrived; it didn't, the date on the box is much earlier. Lady with dark auburn hair is just plane rude. Doesn't say thank you or good bye. Doesn't say follow me to the back of the store; just expects me to follow her. She yells at her help and he yells back at her telling her the customer is going to have to wait because he's still looking for another customer's box; while he rifles through a disheveled van in the back of the store. She walked away without saying a word to me. I went out to my car to wait because I don't need to see their horrible work relationship. After a total of 30 minutes, he gave me my light. Walks away without saying a word. Everything that can be bought here can be bought online and with less attitude. Use the showroom to see what you like in person then order it directly. They will ship it to you and they are a lot nicer. Never again!The lady with the blond hair who ordered my light was kind, professional and helpful as heck. She's the only saving grace in that store. Put her in charge.
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July 2022 by Elliot R.
My wife and I do not have air conditioning in our house. We went to One Stop Lighting and were informed by the store owner (Frank) about the fans. He directed us to the fans that use little power and produce a large stream of air flow. Frank knows every thing about lighting and fans. This store has the largest working inventory of lights and fans that we have seen. We purchased two ceiling fans and had them installed by the stores electrician (Sam). Sam was friendly and did a great job. We will purchase lighting and fans from this store again.
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May 2022 by Raven T.
DO NOT SHOP HERE! The worst customer service ever, thanks to the woman who wouldn't shut her rude mouth. We walked in 10 minutes before closing and she starts mouthing off they're closed. We just needed to look at a few outdoor lights. It's not worth arguing with immature 50yr olds so we left immediately. We will take our money elsewhere. Goodluck paying for your high rent on TO Blvd with the lack of business you have. Genius business strategy.