-
March 2024 by Mark Llewellyn
Got help in the Hardware Department by a wonderful young lady Kelley! The department was very busy, and the poor young lady was by herself (Shame on Management), but I watched her calmly handle 2 customers prior to me very thoroughly, and when it was my turn she gave me the same professional courtesy cutting rope and chain. She is the kind of person you found everywhere 20 years ago plus, but not much anywhere these days. She is a great asset to ACE HARDWARE and would be a sought after person in todays job market! If you are in Hardware, look for Kelley!! Thanks Kelley!!
-
March 2024 by David Adkins
Friendly staff andvwell stocked for a neighborhood hardware store...
-
March 2024 by Katama Kat
See Mike in the paint department, or Courtney or Kaitlyn or Charlotte up at the front registers! I tried to do my survey, but it expired. I absolutely will not walk into a Home Depot or Lowe’s after finding this Ace Hardware.I’m doing a large home project and they recognize me and call me by name when I come in! Luuv this place & EXCELLENT customer service.Many years ago we used to have one in Newbury Park.This is your great good old-fashioned hardware store that’s not completely overwhelming like the big box. I love the customer service in here. Each of the employees do the jobs of three people.It’s light and bright and joyful to shop in the store. Not allowed, echoing dark place like Lowe’s or Home Depot. I wish those big box never came here. I like the good intimate Ace
-
February 2024 by Tom Clark
Very helpful people working here.
-
January 2024 by Victoria Carrillo
1st time coming to this Ace Hardware. Its nothing like the one in Oxnard or Ventura. This store was cleaner, brighter, and more organized, and employees were all so rriendly and helpful. I am not saying I dislike the Ventura and oxnard 6 they are just different. The best way i can put it is the one in Thousand Oaks feels like it's run more professiinally. Not only was it bigger with kore variety, it also seemed to have better prices
-
January 2024 by Ann Sage
Extremely clean and well organized. Customer service was the best!
-
December 2023 by Maureen Sullivan
I was in there today and a team member named Sabrina was very helpful and kind. She made my holidays a little brighter! ♥️
-
December 2023 by Lance Vett
Pretty good store and huge! Nice staff always?
-
December 2023 by Steven Cordrey
Amazing store incredible staff. Super helpful was looking for a pizza cooker and got incredible knowledge and incredible Help, please support small business.
-
November 2023 by Cheri Acerrio
Such friendly employees!!! Montana went out of her way to help me track down an item. The sweetest young lady! The store is very clean and easily shoppable. Nice to go in to a store like that these days
-
November 2023 by Mike Havstad
A great selection of landscape and pruning equipment. They also have a good depth of inventory. Very helpful and service oriented.
-
October 2023 by Ilene S Crouppen
Staff that volunteers to help you, bright, well organized with clear signage and membership discounts! Why would anyone use the drudgery of under staffed and over sized competitors.
-
October 2023 by Gary R.
I went store to pick up an online order that was ready, I proceeded to the service counter in which no one was there I made eye contact with the cashier (Ruth Ann) she ignored me, I saw the rack with online orders and I didn't notice that mine was there so I asked Ruth about the order and she asked me to wait in line. I proceeded to wait when it my turn she seemed to not have a clue as to what to do so she had me stand aside while she help other customers. After waiting five or so minutes I asked when some was going to help. Long story short I finally got the help I needed.
-
August 2023 by Kel Doyle
Firewood is a little overpriced. Smaller selection of items but depends on what your looking for. This is a convenient location.
-
August 2023 by Ryan Adams
Called to have them hold my online order an extra day and they said they would and didn't. Do your job if you say you are going to.