Propane near Thousand Oaks, CA

“Stepping into the gas station bathroom was like entering a secret society – a code-protected enclave of questionable hygiene. The flickering light overhead added an unintentional mysterious vibe, and the creaky door could rival any haunted house entrance. Surprisingly, the toilet had a seat (a rare luxury), but the secretive code couldn't shield it from a covering of mysterious liquids. As I exited, I couldn't decide if I needed a secret handshake or a hazmat suit to properly navigate this peculiar restroom escape room.”

“It’s rare these days when you get good service and therefore it needs to be recognized. I rented a truck from this location to do some minor moving of household items. Every step of the process went smoothly, from the reservation to checkout.Although when I brought the truck back the next morning I noticed I had to put more gas in the tank than I thought I had used. It seems you have to check the gas gauge & your contract to verify how much gas you need to bring it back with an equal amount as when you left. That’s normal. But it took 4 gallons and I had only driven 18 miles. Something was not right.So when I checked the truck back in I confronted the first person I came upon with anger. His name is Cory and I started out the conversation pretty aggressively.In a matter of moments, Cory calmly explained to me what likely happened, told me that I wasn’t the first person this happened to, then apologized, and offered a fair reimbursement for the extra expense I incurred.Just like that! Problem solved.If corporate U-Haul is reading this then you need to hire more employees like Cory. He quickly handled an angry customer and diffused the situation with a little reason. He didn’t need to give me a full refund, and I didn’t expect that, just make it right. A few dollars was all it took.Too often people skills and some common sense are overlooked when in the service business. So thank you, Cory.”

“I went here to buy propane, first they had the most helpful employees went above and beyond compared to all other propane places and all for the best price I only wish I remembered the man who helped me.”

“I've been shopping here for I would say 28 years I'm a 60 year old distinguished lady from Simi Valley and I met with the manager here Joseph,He is amazing he has excellent customer service and Christian, he has excellent customer service,they took care of me today. He Listen to what I had to say, and literally got me everything I asked for and help me, perfect and also held the door open for me when I was leaving and coming into the building I also enjoyed talking to Jorge, they are an amazing team.”