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November 2023 by Clint C.
Went with my wife to wash both cars. While in line we wanted to purchase more washes. Their credit card machine wasn't working and they offered my wife a free car wash for the wait. I always appreciate a good business willing to lose a sale in hopes to gain more business down the road. Our cars always come out of here looking great, I'm appreciative that we have this option to clean our cars here.
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November 2023 by Angel Rodriguez
I had a wonderful experience my first time here. Very helpful and wonderful employees ! Definitely recommending this carwash to everyone around me.
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November 2023 by Natalie
Every time I go here I have the best customer service and a great experience! I come here all the time to get a car wash. This is my favorite place and the quality of my car wash is always 10/10. I would seriously recommend coming here! You won’t get a better service anywhere else
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November 2023 by Angel Gonzalez
10/10 Would highly recommend this car wash. Great service and very convenient. Gives free vacuuming with the car wash and leaves my car super clean.
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November 2023 by Stephanie S.
Warning for those with anxiety/stress & a flag for management: The requirement for a staffer to process your wash selection and payment for you should be an optional interaction. This is not a default procedure at other Luv locations I've visited. I understand if an attendant needs to jump in to help if there's a payment issue or the line is backing up, but guests should be allowed to process a wash order on their own. It was incredibly uncomfortable to have an attendant hovering up close in personal space while trying to make a choice & handing them payment when the screen is 5" away. It may not seem like a complicated process for some, but it really creates a tense moment for some who struggle with social anxiety if you are not expecting it!Edit 11/17: I appreciated the owner's quick reply below & did follow up on email the same day. I have not heard anything back.
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November 2023 by Davinci M.
This place is garbage their equipment is always broken they're always wasting my time It's not worth your money Go somewhere else plenty of other choices they don't care about your business
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October 2023 by Milena T.
Renato and Peto always greet us with a smile and a wave. This location of LUV car wash is always clean and fast. There is always great service and the location is clean, clean and clean!!! Give both Renato and Peto a raise right now!!! Thank you for being so local for all the locals. Milena and Steven
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October 2023 by Brandon Cortes
Recently I had an amazing experience at Luv car wash thanks to the great service provided by Alex and Jonathan.From the moment I arrived, they greeted me with warmth and professionalism. Both Alex and Jonathan were incredibly meticulous in their work, and made sure my car was thoroughly cleaned. Specially when I purchased the "All the Luv membership" Alex helped me apply toNot only were they good at their job but they also displayed an exceptional level of customer service. They patiently explained the different services available and recommended the ones that would best suit my needsTheir friendly demeanor and willingness to go the extra mile made my visit to the car wash truly memorable. It's evident that the Luv car wash employees like Jonathan take great pride in their work and genuinely care about their customers' satisfaction.I really recommend Luv car wash particularly because of the great service. If you're looking for a car wash that delivers top-notch results and outstanding customer service, You won't be disappointed!
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October 2023 by Abol Bavar
I have been washing my cars at thousand Oaks location - Thousand Oaks Boulevard- since the grand opening . I'm really happy with the best services that I've getting but most importantly the helpfulness and friendly staff that are really concerned about the satisfaction of the customer.Thank you the Luv car wash Management.Shar.
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October 2023 by Michael L.
I stopped by here as I was passing through Thousand Oaks. Hands down one of the best quick car washes I've been to. The vacuums are fantastic. The car was left my car spotless. Will definitely stop by again if I'm in the area.
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October 2023 by Brandon C.
Recently I had an amazing experience at Luv car wash thanks to the great service provided by Alex and Jonathan. From the moment I arrived, they greeted me with warmth and professionalism.Both Alex and Jonathan were incredibly meticulous in their work, and made sure my car was thoroughly cleaned. Specially when I purchased the "All the Luv membership" Alex helped me apply to Not only were they good at there job but they also displayed an exceptional level of customer service. They patiently explained the different services available and recommended the ones that would best suit my needs Their friendly demeanor and willingness to go the extra mile made my visit to the car wash truly memorable. It's evident that the Luv car wash employees like Jonathan take great pride in their work and genuinely care about their customers' satisfaction.I really recommend Luv car wash particularly because of the great service. If you're looking for a car wash that delivers top-notch results and outstanding customer service, You won't be disappointed!
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October 2023 by Samantha S.
I miss the old owners. It a good quick wash but they need the mirror back to line up the car to get in the wash. the people helping guide your car just make vague hand gestures. The new theming is also pretty over the top. Car wash itself is as expected.
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September 2023 by Peggy G.
Yes, it is quick and does a pretty good job. If you have any stuck on droppings, you may want to treat them first.
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September 2023 by Toby Starr
Love this place. $30 for unlimited car wash for the month how can you be anything any better. For the cost of one car wash as a Thousand Oaks Car Wash in the Janss Mall can get you a 30 days of a car wash yes you do vacuum your own car out but they have very good powerful vacuums I come here at least four times a week
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September 2023 by Robin Berman
This is a great, DIY carwash! It’s easy and there are vacuums etc. The air didn’t work, but I was able to use one from the other side that reached. I wish it dried my car more but overall decent.
