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November 2023 by Neda Danesh
I would like to express my sincere appreciation for the assistance provided by Martik Gharibian at Rusnak BMW. His professionalism, knowledge, and dedication made my car-buying experience exceptional. He listened to my needs, guided me through the options, and ensured that I found the perfect vehicle.His responsiveness and attention to detail made the process seamless. Thank you, Martik Gharibian for your outstanding service.
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November 2023 by Neda D.
I would like to express my sincere appreciation for the assistance provided by Martik Gharibian at Rusnak BMW. His professionalism, knowledge, and dedication made my car-buying experience exceptional. He listened to my needs, guided me through the options, and ensured that I found the perfect vehicle.His responsiveness and attention to detail made the process seamless. Thank you, Martik Gharibian for your outstanding service.
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November 2023 by Christian Tracy
I live in Texas and worked with Rex to buy a car and have it shipped. He was very professional and made the process very easy. He followed up without being pushed and ensured that I received the title. The back office also made the process easy. Very good experience with Rex and Rusnak. Thanks guys.
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November 2023 by Ryan L.
Great experience buying my new X5 hybrid. Martik had a great personality and was very helpful with all questions and suggestions. I would highly recommend working with him. Ask for Martik.
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November 2023 by Keila N.
My daughter and I dropped off her BMW for service today. I had the opportunity to chat with the sales manager, Jeff K in the lounge area. Jeff is easy-going, approachable, helpful, and personable. I highly recommend him.He really knows his cars. He looks out for the customers and not just his interest.
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October 2023 by Candy Radford
The people at Rusnak BMW in Thousand Oaks took wonderful care of us. The car purchase procedure was a breeze. So thankful to have found the perfect car in our own backyard! Thank you everyone!!
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October 2023 by Darwin Smith
Our experience with Hamid was all around positive, he made us feel welcome and happy throughout the visit and provided us with everything we needed including test driving the car, answering out questions, and making the buying process as smooth as he could.
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October 2023 by Alex Ryan
Worked with Rex Nahigian, and the two managers Leila V. and Jeff K. to purchase my new 2023 m440. This dealership has an all star team dedicated to offering the best prices and A+ service. I drove over 3 hours through LA traffic to get this car and would to it again in a heart beat. Keep up the great work you guys!
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October 2023 by Lisa T.
I don't know how many times I have looked at cars at Rusnak BMW but never purchased because the sales person just didn't seem interested in helping us. Recently, we decided to stop by to see what vehicles they had in stock since our leases were coming to an end soon. We ran into Martik Gharibian who greeted us and answered some of our question but had to go work with a client who had an appointment. He had someone else help answer our questions and show us some vehicles. We decided to go back the next day to see Martik since he was so accommodating and the rest was history. Martik was so helpful, patient, and never pushy! We looked at two vehicles and he juggled all of our questions and requests. It is a lot of work to manage two leases at once but it still went as smoothly as could be. Thank you, Martik!BTW, we have been going to Rusnak BMW for our previous BMWs services and they are always great! Everyone is always so attentive and willing to help.
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October 2023 by Samantha K.
This is the worst BMW location and dealership I've ever had the experience of working with. If you don't want to sell a car just tell someone that and don't play games with them. Ryan and Claude were an absolute mess to work with and wasted my time. I do not recommend working with this BMW dealership. I don't care what reasoning they believe was right to not answer the phone day after day and make me feel like they would rather not sell me a car at all. Well that exactly what happened, I took my business elsewhere and had zero issues.
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September 2023 by Karina Malad
All 5 of these stars are because of the experience I had buying a car from Rex Nahigian. I bought a fully loaded X1 from Rex and he was so amazing every step of the way. there were a few issues along the way but through everything, it was clear Rex had my best interest at heart and he so wants his customers to have the absolute best experience. Ultimately, I got a car that I love and am so grateful I got to buy it from someone so genuinely kind, passionate about cars, and providing the best possible experience for his clients. My whole family will only be going to Rex for any other BMWs!
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September 2023 by Karina M.
All 5 of these stars are because of the experience I had buying a car from Rex Nahigian. I bought a fully loaded X1 from Rex and he was so amazing every step of the way. there were a few issues along the way but through everything, it was clear Rex had my best interest at heart and he so wants his customers to have the absolute best experience. I didn't have much experience with the finance team since I bought it outright. While they still tried to upsell a little, I appreciate that they were not too pushy Ultimately, I got a car that I love and am so grateful I got to buy it from someone so genuinely kind, passionate about cars, and providing the best possible experience for his clients. My whole family will only be going to Rex for any other BMWs
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August 2023 by Elisa G.
We were in Westlake Village so we stopped by the parts department to get some windshield wiper fluid for bf's car. We have been getting BMWs here for years! Mehron is amazing but I don't know if he's still here. I think he might've gone to the Audi dealershipJames in the parts department is awesome!!
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August 2023 by Laschell Gardner
I drove 2 1/2 hours to use Rusnak BMW due to the high quality of customer service i received over the phone. Everything was waiting for me to sign and be on my way when I arrived. So impressed with my experience. It was so easy start to finish. Patrick and the sweet finance lady were knowledgeable , kind and even stayed late to make sure I was well taken care of start to finish. Thank you again Rusnak
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August 2023 by Dianne Lengele
Had a really great buying experience at Rusnak! Lecoya was phenomenal— very kind & helpful and made sure I was well taken care of. Everyone I met while there from reception to finance was so incredibly great & honest. I highly recommend them to anyone interested in purchasing a new or used BMW!