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December 2023 by M Paquette
If you enjoy condescending, rude customer service - shop RXFitness! I purchased a True Z5 treadmill. This is an expensive machine but was supposed to be hassle free. In the first year I have had 6 service calls, the motor replaced, the console replaced (twice), and spent over a dozen hours documenting the trouble and dealing with customer service. After several service calls the employees got rude instead of sympathetic. So if you enjoy a hassle instead of a work shop True at RXFitness.
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November 2023 by Rob B.
Great inventory and excellent service. Tim helped me with an Inspire functional trainer almost three years ago. Everything went great including delivery and installation, including custom gym flooring. I returned today and bought another accessory for my trainer and checked out other equipment - Tim and his team are a joy to work with and it is nice to support a local business.
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November 2023 by Paul Kovelman
We are continually pleased with our Aviron Strong rower after a few weeks of use. It took me several months of research and trying various rowing machines to come to a decision. Tim and RX fitness were great with exceptional service and guidance. RX fitness had a really large variety of rowers to choose from, and helped us select the best one for us. We are older, so the higher and more adjustable Aviron was the best rower for us. I found many rowers hard to get up and out of due to low seating (particularly water rowers) and I found it best to have a rower with adjustable intensity. Through it all, Tim was available to help with questions and we were able to try the rowers out over multiple visits with absolutely no pressure. Set up and delivery were great. We received our rower quickly. The team assembled it on sight and moved it where we needed it. The delivery team were really great. They hauled away all packaging and an older exercise machine we replaced with the new rower. A few days after delivery, Tim followed up and called to see how we were doing with rower and to see if we had any questions. I loved the follow through.This is the second exercise equipment we bought from Tim. Our first was a True treadmill that we continue to use after many years. I can’t say enough positive about Tim, RX Fitness and the delivery team.
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November 2023 by Jason P.
I bought an elliptical trainer and dumbbells from Tim earlier this year. Unfortunately the elliptical that I got was a lemon. Tim quickly made arrangements for it to be serviced by technicians at no cost. They tried several different fixes over several visits. Ultimately, they were unable to fix the poorly, factory assembled elliptical. Tim offered to remove the broken elliptical and deliver another at no cost. I decided to go with another brand and haven't had any issues. Coincidentally, it is the one that Tim originally recommended but I chose to overlook for a cheaper one. During the entire process, Tim and Joey were helpful and I never doubted that they would take care of me. When making such a large purchase it was great to have peace of mind with this company. They will continue to be my sole source for fitness equipment going forward and I look forward to visiting when time to replace my treadmill.
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November 2023 by Paul K.
We are continually pleased with our Aviron Strong rower after a few weeks of use. It took me several months of research and trying various rowing machines to come to a decision. Tim and RX fitness were great with exceptional service and guidance. RX fitness had a really large variety of rowers to choose from, and helped us select the best one for us. We are older, so the higher and more adjustable Aviron was the best rower for us. I found many rowers hard to get up and out of due to low seating (particularly water rowers) and I found it best to have a rower with adjustable intensity. Through it all, Tim was available to help with questions and we were able to try the rowers out over multiple visits with absolutely no pressure. Set up and delivery were great. We received our rower quickly. The team assembled it on sight and moved it where we needed it. The delivery team were really great. They hauled away all packaging and an older exercise machine we replaced with the new rower. A few days after delivery, Tim followed up and called to see how we were doing with rower and to see if we had any questions. I loved the follow through. This is the second exercise equipment we bought from Tim. Our first was a True treadmill that we continue to use after many years. I can't say enough positive about Tim, RX Fitness and the delivery team.
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October 2023 by dedee savala
RX Fitness is an awesome place to find & purchase the best fitness equipment. They have a huge selection, fair prices & are very knowledgeable in helping you to select what fits your needs. You can’t go wrong purchasing your equipment here!
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October 2023 by Elsa
Excellent customer service. In a world where customer service isna dying breed, this place is outstanding. JOEY, has been nothing but spectacular in his cs, everytime ive had a problem with my unit, which has been supper minor, he has addressed it immediately. I am impressed and would recommend everyone to him. Thank you Joey!
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October 2023 by Dave Tennant
Great products, great help, great installation. If you're in the market for fitness equipment, this is the company to go to.
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October 2023 by Cory Burton
I had a great experience with RX Fitness Equipment. Highly recommend RX Fitness Equipment to any and everybody.
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August 2023 by M Z
I recently discovered RX Fitness while hunting for a home gym. I was shopping online for a set-up, and thought to come into RX Fitness just to get an idea of the set-up I wanted with the plan to hunt for better prices online afterwards. That plan failed.. since no one was able to come close to the offer that they had here!Installation was professional, clean, and prompt. Within a short amount of time, they laid out mats and had my functional trainer set-up, and also gave me guidance on maintenance and what parts to lubricate.Special shout-out to Tim for his outstanding service. His insights and advice were instrumental in helping me choose the right items for my home gym. Whenever I had questions, Tim was readily available. Thanks!!For anyone considering a fitness equipment purchase, RX Fitness provides a superior blend of price and service. They've earned my trust and recommendation.
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August 2023 by Matthew Z.
I recently discovered RX Fitness while hunting for a home gym. I was shopping online for a set-up, and thought to come into RX Fitness just to get an idea of the set-up I wanted with the plan to hunt for better prices online afterwards. That plan failed.. since no one was able to come close to the offer that they had here! Installation was professional, clean, and prompt. Within a short amount of time, they laid out mats and had my functional trainer set-up, and also gave me guidance on maintenance and what parts to lubricate. Special shout-out to Tim for his outstanding service. His insights and advice were instrumental in helping me choose the right items for my home gym. Whenever I had questions, Tim was readily available. Thanks!! For anyone considering a fitness equipment purchase, RX Fitness provides a superior blend of price and service. They've earned my trust and recommendation.
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June 2023 by Georgina Corkett
There's no better place than RX Fitness Equipment to buy equipment and no better person to help you than Tim!I felt like I was a regular the first time I walked in...Tim has everything you could want and is quick to order anything that he may not have (rare). I cannot recommend this store enough for great prices and top notch customer service.
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February 2023 by Mike D.
I just happened to stumble onto RX Fitness after several days of looking on-line, calling local fitness equipment vendors, Dicks Sporting goods and Amazon. Then I found out that a close friend had been using TRUE recumbent bike he had purchased over 20 years ago. I asked him how often he had had to do maintenance on it and if anything had ever gone wrong. He told me that a pedal broke and that he had worn out the seat back mesh once. "That's it?!" I exclaimed? So TRUE was our choice and Kyle at RX was the man that set us up. Good price. Great delivery/installation tech "Eric". I never had to leave the house and today it's here and it's in use.Thank you all for such a fine piece of equipment and a wonderful transaction experience!Mike D
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December 2022 by Joel Richman
Tim is awesome to work with. We bought flooring, a True Treadmill, bench and equipment. It was easy, no pressure purchases. I would highly recommend Tim to anyone in the market for flooring or equipment.
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October 2022 by Carri Lakes
From the first phone call to the store I was impressed. I spoke with Charles who was easy to talk to, informative, knowledgeable and not pushy about selling me something. I ended up buying the FT2 and the the Full power cage. Erik delivered and installed my equipment. He was very courteous andI really appreciated him keeping me updated on the delivery time. He worked his butt off in 106 degree heat that day to put all of my equipment together. I am beyond happy with everything I bought. The FT2 is the most versatile functional trainer I've seen. It does everything I need and more. If I could only buy one piece of equipment this would definitely be it. It's incredible ! I'm impressed on how easy and versatile it is to change exercises during a set and the quality of the equipment is amazing. I feel Charles and Erik both went out of their way to make sure I was satisfied and I will definitely be a return customer.
