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August 2023 by Sara Rodriguez
This location is amazing, while the chocolates are incredibly delicious the reason why I’ll go back is because of Ashley and her team. I went in last night trying to buy gifts for my dinner guests and not only did Ashley take the time to listen and suggested some great options, but she also took extra care with creating each box. (Bonus Points that we got to have a lovely conversation about Skyrim!) 10/10 would come back. :)
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June 2023 by Max Fowler
Probably the best chocolates you can buy. They have been in business for 60 to 70 years or more. If you don't know who see's is you probably just arrived from a foreign country.
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September 2022 by Henry R.
Was greeted by a rude look immediately as I entered the building. Judge mental, rude staff. Would not recommend. Definitely will be going to only Ventura after thus Edit: Hi Johnnie I don't care about making it right as I am not a candy connoisseur. However I do appreciate good customer service so what I would like to do is ask whoever was working Thursday at the register between 5:30-6:00 why they were staring daggers at me before I even walked in the store and explain to them how to provide quality customer service to your patrons in the future. Appreciate it :)
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July 2022 by Corey L.
Ordering online suddenly seems more appealing. I was never greeted, and was actually completely ignored. The employee wouldn't take the boxes of candy out of my hand. Is this a new Covid thing? It comes off completely rude. I was shocked when I was finally offered my sample. Never got a thank you or a goodbye. I don't know where their standards of customer service have gone, but I was trying to show my daughter how fun sees candy can be. Instead we left feeling less than. Anyway, I'm obsessed with their sugar free candies as I am on the keto diet. Next time I'll just order online. I'm actually pissed.
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May 2022 by Ori S.
Super good! The milk Bordeaux is the best chocolate ever! Enjoy this amazing chocolate!
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May 2022 by Allen Jones
Best candy ever madeI've always been a fan
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March 2022 by Kathy Kudler
I was promptly greeted and offered help when I walked in the door. Omar answered my questions and Mark helped me fill my order. Several of the girls offered assistance as I was in a chocolate haze, in a good way. They even helped me to the car with a filled order of just under $1200.00 ( you read that correctly ). This is for a extra special occasion and I walked out completely happy, only concern now is chocolate in this heat. Thank you for your EXCEPTIONAL service.
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February 2022 by Bonnie G.
See's overall has really great dark chocolate but the two stars are for the employees. Ive noted this in two stores recently , Woodland Hills & Thousand Oaks so must be a new company training model as the employees seem like the "supervisor" from the I Love Lucy Candy Episode. The employees all used to be "nice and cordial" but that vibe has been long gone for several months . Even dropping in on a non holiday weekday wasn't a pleasant experience .
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February 2022 by Bri Carlson
My dad and I have been going here for years, but today they were especially kind and generous! Five stars
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January 2022 by Kanoelani C.
There is no other See's candies store with a more friendly staff than this one in The Oaks Mall! I had visited a See's in NorCal and was disappointed when I opened the white bag and saw I wasn't given what I had asked for and the quality of what I did receive was surprisingly poor. I came to The Oaks See's and without any question, they made it right. Amazing, genuine customer service with friendly smiles and warmth. Thank you, Wyonne, Raana, Michelle and Esmerelda! You are why my family and I will be faithful See's lovers.
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January 2022 by Karen catalano
My first bad review! Terrible experience, not helpful.
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August 2021 by Maricella Sandoval
A little bit of a wait. Only 1 person on staff. Allowed me to pick my sample.
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July 2021 by Marissa B (bOoGeR)
Aways delicious ?
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July 2021 by Jeanne B
Great customer service, helpful finding just what I needed.
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July 2021 by Randy B.
Hi. I'm Randy, and I'm at addict. Admittedly, I've not written a See's Candies review because I've been embarrassed. I love how when I walk into a shop, I'm offered 1, 2, maybe 3 pieces of free chocolate before buying. Then, when I buy and get to my car, I eat another 2-3 pieces. This, my friends, is a quality product, and it has been for years. I've gone from loving the chocolate with nuts, then the chews, now -- the Bordeaux and California Brittle are my two specific favorites (just in case you are looking to gift me). Location specific: Thousand Oaks, The Oaks Mall ========================================= Inside the mall, very nice service...I took my product and it made my day.
