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January 2024 by ben whittaker
good paint quality; knowledgeable staff.
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December 2023 by Mr Bassman
Excellent service on an unusual problem. Your solution worked great. Thank you.Mark
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August 2023 by Christina D.
Worst customer service ever. I use a lot of paint in my line of work and you can't even get someone on the phone there. Waiting on hold for 15 minutes and they can't answer your questions if they do finally pick up. Hire more people, corporate. It's horrible.
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June 2023 by Aaron R.
There was one individual staffed to handle the entire store. 10 minutes passed by before he even acknowledged my presence. He seems surprised that I was at the store to buy paint. It then took him 30 minutes to finish the customer ahead of me. Get here at opening or be prepared to wait.
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March 2023 by chris Magnum
Very bad customer service from their disk manager, a certain Juan... I really don't recommend buying here in this store at all, very bad experience in the service.
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August 2022 by David Kilbourne
Excellent paint store, very high quality products, will not buy anywhere else
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August 2022 by Miguel H.
Came in on Monday to get a custom paint match. My overall experience was awesome! I had a super small beige power outlet to sample. Marvin hooked me up. His character was super professional and most importantly he had a great attitude. He also made my job 100xs easier by matching my paint sample to a 90-95% match. Great store location. Will only be using This paint store when we land jobs in the T.O. Area.
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August 2022 by Steve Wilcox
Great Paint but they are charging 15% extra because of the supply chain problem passing their problem on to the consumer. Not much appreciated!
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May 2022 by J G.
Finally put new paint down on the house. Painter recommended this brand. Picked up supplies, clerk was helpful. Paint on the walls looks nice.
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September 2021 by Lauren Lerch
Thank you Andrew for getting all our paint together for our new retail store. This hard working man, stayed patient and super kind with a line of people waiting. So thankful for staff like him that is faithfully working hard through this pandemic. We appreciate you!
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September 2021 by Suzy Beaty
I had questions about the type, semi-gloss?, best color, etc. The employee was very helpful with suggesting what I needed and why. I appreciated the professional help I received.
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April 2021 by Ryan Mitchell-Boch
Great staff super helpful thanks
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April 2021 by Patricia Sullivan
Excellent services.
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April 2021 by Stephanie K.
The staff are incredibly helpful and friendly! Each time I've gone inside the store for paint I've had the best quality service. The people that work here really make my day better. Even the store manager went out of his way to drop off paint to my location. He made absolutely sure I was purchasing the best paint for my project. If I could only give them 6 stars! The best paint store in Thousand Oaks.
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March 2021 by Jonathan M.
We visited the Thousand Oaks store today, Joseph was extremely helpful with assisting us while choosing our Paint sheen and Baseboard paint. He took his time to go over all our options. We will definitely visit this store location again