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April 2024 by Dorian Pike
The kid at the window was one of the nicest customer service employees I’ve seen in years. I wish I caught his name. He was polite, understood my order, and asked me how my day was going. We had a nice little conversation and he unsure my food wouldn’t spill out of the box before handing it to me. Thank you to him. He was a taller kid work the night shift.
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March 2024 by Helene Fried
They follow my dietary needs. They are very accommodating. Thanks for a great breakfast!
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March 2024 by Peter Sawyer
The Customer Service and attentiveness to detail at this Taco Bell on Rancho Road in Thousand Oaks is the worst. Last week I ordered two steaks soft tacos and when I got home 20 minutes later, realized that they were chicken! Today I ordered a cheesy rollup off their dollar menu and they tried to automatically charge me for a beef and tomatoes which would've cost more than the $1.29 roll up! When I told him, I only wanted the cheesy rollup off the menu, he again entered it, and added the beef and cheese, and I had to say again that I didn't want that. As I was driving out, I decided since I had issues before to check my order only to realize that they never Gave me any hot sauce nor even asked me about it. What kind of Taco Bell serves food without hot sauce? I had to go back into the store and wait behind multiple customers before I could get a couple of packets of hot sauce since they don't put it out , because I guess Customer steal it. The food at this restaurant is consistent as other Taco Bell's, but the Customer Service is truly the worst! Need somebody to train these young kids on how to treat a customer and to properly take And Fulfill Mobile orders. But, at least they gave me a fork with my taco!Kid-friendliness: If they're not friendly to me, why would they be friendly to kids?
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March 2024 by Mary
Really like the convenience and price. I enjoy the happy hour for affordable soda. The food is reasonably priced and that is very important. My favorite is the chipoltle ranch grilled chicken burrito and I can still buy it here. Also like the breakfast quesadia (spell?) w/bacon. And it is important to have at least one Spanish speaking Latino on every staff/team. After all, this is Taco Bell! Thank you, my favorite restaurant.
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December 2023 by Jana Miller
Needed to have a quick breakfast before a morning event, and Taco Bell was convenient and near by.
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December 2023 by Master D.
I was eating at this place and some made stroked the chicken right in front of me and sung a Lu la by I loved it it was like those Asian places that cook in front of you
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November 2023 by Robert Mirabilio Tyranny
Very polite and professional. And everything you expect from Taco
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November 2023 by Aaron L
This has to be the worst Taco Bell on the planet. It doesn't even taste rite. I've tried at all times of day and I won't go back.
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November 2023 by Nick G.
Food was amazing. The service was great thank you to the manager and everyone else! Ordered a full meal food was served hot and ready, hit the spot.
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September 2023 by Bonni Peery
First time here and the staff made it seem as if the last thing on earth they wanted was a customer there. Went at 3 PM and not busy at all and they refused to speak slowly and roll their eyes and were exasperated when we couldn't understand what they were saying. Gave us the incorrect food and when we asked for them to correct it, spoke to each other quickly in another language and then stated that they didn't have what we actually asked for and this was all we got. Once we got our food, the taco shells Were very old and cardboard with zero crutch. Super disappointing
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September 2023 by Nick A.
Great energy from staff, great food. Every time I come here staff is A1. They get the orders right and always help to the best of their ability
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August 2023 by James R.
They managed to get the order correct this time but the staff was very rude and unhelpful, they gave dirty looks and make the whole experience very unpleasant. Will be avoiding this Taco Bell in the future
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July 2023 by Josiah Pierce
My favorite Taco Bell in Thousand Oaks. Service is always fast and kind with great order accuracy.
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July 2023 by Anastasiia O.
The combos and burritos are great as always. Orders are taken quickly. The restaurant is clean. But the restrooms are filthy (
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July 2023 by Mark Chen
Taco bell is Always good for me anytime of the day.
