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February 2024 by Michelle Spresser
Kind, helpful, professional.
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January 2024 by Sam B.
Overall great experience. New ownership and the new owner is great. Super nice guy and knew his stuff. Helped set up a business box for me. Very affordable. Overall excellent experience. A+
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November 2023 by jeanette perez
Horrible customer service! I was confused about a fee they charged and asked for clarification in a kind way. She responded “ o my goodness” with an attitude. If I could give them a no stars, I would.
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November 2023 by Donald L.
The location is convenient, and avoids the typical long lines at a Post Office; BUT, you will typically pay a significant premium for the convenience -- I mailed a small, lightweight package using USPS Ground Advantage, and The Mail Center charged 50% more than what I would have paid at the Post Office!
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August 2023 by Dawei Wu
Drop a FedEx package, asking for a receipt,answer: no receipt, leave the package or take it back!
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April 2023 by Scott Crane
I used this facility for about 6 months and had always had good interactions with Heather and other the two other associates that work there.
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January 2023 by Rachel Adams
The woman working there was EXTREME rude when I was inquiring about usps postage … she was patronizing saying I should call the post office before I could even finish my question (asking if they apply permit numbers for the USPS postage the use or if I should go to the post office for this)… without letting me finish my question (and not even 30 seconds into the call) she says in a huffy voice “I’m with a customer right now and no there is no place to apply a permit number for usps postage so just go to the post office for this”. I was so taken back how extremely rude and rushing to get me off the phone she was… I mean, I understand you’re with a customer, I’m happy to wait to get a professional answer… because I’m also a customer… or, was anyway.
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January 2023 by Jim J.
Heather is awesome. Place is clean, staff friendly, and helpful. I buy a lot of exotic plants and seeds, always feel safe having them shipped here.
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December 2022 by Diana F.
They are so consten about there personal stuff ... I send a predique care package to my brother for Xmas asked 2 employees fasted saves way , Next my packet list . They send it .. usp . I went there because I wanted ups!!!!! They did not bother to tell me
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November 2022 by Jennifer A.
The owner and employees are always very helpful here, especially when I have to deal with some weird shipping snafu. Much appreciated!
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August 2022 by Brian S.
The new owner is amazing. Always friendly, kind and patient. I have had zero issues with pricing or service. For the guy who droned on about his mask wearing complaints, just stay home. Or, start up your own business and see how easy it is. You can't please all of the people all of the time.
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February 2022 by William Nethercott
As others have stated, this is a great place for your mailing needs. Heather and her staff are wonderful. With the shortages in staff at many businesses sometimes you need to think outside of the box (see photo)! We have sent packages as far as Australia and we have never had any issues. It is hard to find businesses that really care about you anymore, but Heather and her staff are not one of them. You will not be disappointed.
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January 2022 by Steve T.
Heather and her team are always very friendly and efficient. I go here for all of my shipping needs.
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January 2022 by Lisa R.
I just found this place, glad I did. The gal working in there this morning, was one of the nicest, helpful I've come across in a long time. I will definitely be going back. Thank you for be so sweet this morning!!!
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December 2021 by Ken K.
The owner and her employee that helped me were awesome. We had to wrap a skim board ip to take it on the airplane & it did not get one crack or ding along the way. Thank you