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July 2023 by Gary R.
Sheriff's Department Thousand Oaks 2101 E Olsen Rd, Thousand Oaks, CA 91360Reference: Incident Number 23-86415Date of Incident: 6 July 2023 9:39 pmLocation of Incident: USA Gasoline 1715 E Thousand Oaks Blvd, Thousand Oaks, CA, 91362, Tel.: (805) 496-8045On 6 July 2023 at approximately 8:30 pm I visited USA Gasoline at 1715 E Thousand Oaks Blvd to replenish the fuel in my vehicle. I have been to that gas station dozen of time over years. Upon arrival, I went to the building to pay cash and the attendant and his patron started changing the door sign from OPEN / CLOSED back and forth within about 2 second intervals.The door was open, so I entered and requested $50.00 of pump gas. Jose took the MONEY and then stalled looking out of the window and fidgeting with items on the countertop. I asked if the station was open for service, and Jose became hostile and threatening.Jose then provided a RECEIPT and continued with his threats. I left the building and went to the gas pump and no gas was dispensed as the pump was subsequently manually disabled by Jose. The pump indicators and fuel price was displayed & illuminated. I went back to the building to inquire about the disabled gas pump. Jose stated to leave the fuel station. The Sheriffs Deputies were called to respond to this incident of theft.1 I did not get the fuel service, and I did not get back my money until arrival of the Sheriffs Deputies at approximately 9:00 pm. Other customer pumps were operational, and Jose did not offer alternate methods of payment such as point-of-purchase cards. This is the second interaction with Jose as the first was his employment at Jiffy Lube at 2905 E Thousand Oaks Blvd, Thousand Oaks, CA 91362. On 28 April, 2023 he refused service bypassing me to another customer and I had to get service from another technician. The customer stated "I believe this gentleman was ahead of me", but that did not deter Jose from refusing service.21 Penal Code § 484(a) PC sets forth the California crime of "petty theft", which is defined as wrongfully taking or stealing someone else's property when the value of the property is $950.00 or less. Up to 6 months in county jail.2 The Unruh Civil Rights Act (California Civil Code Section 51) provides protection from discrimination by all business establishments in California, including housing and public accommodations, because of age, ancestry, color, disability, national origin, race, religion, sex and sexual orientation.On a side note, although it was dusk with reduced visibility I notice Jose red truck has tires that protrude the vehicle frame (not confirmed by inspection).33 When you're driving in California, you have to abide by regulations that limit how far your tires can stick out from the vehicle. These limits are set to avoid accidents and protect you and other drivers. The maximum allowable tire width is 4 inches, and the maximum allowable tire height is 2 inches. This is determined by measuring the distance from the center of the tread to the edge of the tire. If your tires are more than two inches from the wheel well and you have less than four inches of remaining width on each side, you will be required to replace them.
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March 2023 by Shawn iwamasa
Some of the pumps are not working. I have filled up later in the evening. Closer to 10 pm, so it was easy to full up. Did not go inside the store. Prices are lower than other major brands. Not sure if there is a difference in quality of gas. My car has been running fine.
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March 2023 by mojgan navab daneshmand
The WORST people!! WORST COSTUMER SERVICE!! NO HUMAN BEING..have been there 4 times since yesterday, they just have sign and closed at all the time!! I has NO GAS, couldn't even turn on my car,at 11:30 pm,after 16hrs work, just asked that....guy to help me to pay with card since I always pay cash!!he refused to help me with either card or cash,with the most nasty attitude, the owner better to do something ,well God send a lady there to help me,there's avoidance to show how nasty was him!!Also he refused to give me the receipt inside,..!!
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February 2023 by Richard Goward
When I go there I get the gas but their receipt printing at the pump is always out. Then when I go to the office they are always closed. Ugh. I need my receipt. Also want to but lottery tickets. GUYS, open up your god damm door to provide customer service. They have a phone on their receipt but of course it doesn't work either. Great prices but terrible customer service. If you need a receipt for business purposes, be advised to prepare to make your own.
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January 2023 by Kevin Hull
New card readers and employee this morning are costing this business money. Number one. i left the card in throughout the process. When it asks for your pin code for debit or hit enter for credit there is no keypad or enter button. so you wait for something ti happen the it ends the transaction. I was was attempting to fill both my diesel tanks and when the employee didnt respond to me tegarding the pump i went and bought the diesel at Hampshire Rd for less. At least the employee could have responded when i told her the card reader was not functional.
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December 2022 by Tim Trerise
Other than the clubs, this seems to be just about the best and cheapest gas you can get in the T.O. area.
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November 2022 by Andrey Filippenko
“No bathroom”…. POS…
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August 2022 by Bill Norris
Best price for a gallon of gas in town or the area
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April 2022 by khristine jackson
There's nothing special about this ⛽ gas station.... Except the fact that the "fuel" is pretty good. I just had my fuel filter replaced. The gas from this location seems to last for awhile, unlike other competitors..?? As of March 2022 the gas prices in Southern CA are sliding (5.75-6.00$). I have began to wonder ? are the owner's putting water ? or something in the tanks ?? Honestly when I fill up from other places..my fuel..just "Evaporates".. This station is tucked away in Thousand Oaks CA.. surrounded by commercial businesses and alot of apartment complexes..on "Erbes road .. they sell ?,drinks and lots of treats. The station is rather small (exterior area) .. they sell plenty of ⛽ gas.. Cheap..gas .. CATCH my drift..???
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December 2021 by Karen Robbins
Employee was really nice, it's always well stocked being going there for years rarely have to go inside but I did this time. Decent gas prices considering it's high EVERYWHERE!!
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December 2021 by Marc Bosserman
The guy at the cashier was great! And the gas was great!
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November 2021 by James Cudmore
For some reason always open pumps and great prices
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November 2021 by Gail Bush
Close to home Convenient and everyone there is nice
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July 2021 by Joseph Genther
Clean bathroom, good snacks and drinks.
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July 2021 by Ted Dwork
It's gas
