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January 2024 by Deimos
The pharmacy staff are always helpful and handle customers quickly and effectively! I’ve never once had a bad experience here. Definitely a reliable place to send your prescriptions. :)
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October 2023 by Elizabeth B
This is the best Pharmacy ever. A friendly, personable, professional staff. Rarely do they keep you waiting, but if they do it's necessary. I should have written a review years ago. ?
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May 2023 by Isabel F.
Worst pharmacy ever. I don't think I've ever picked up a prescription without their being a problem. They never can find it, have it available or communicate. So over this pharmacy. I don't even know how you can suck so bad it's a pharmacy but they some how manage
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March 2023 by Bianca Y.
I love this pharmacy. Craig and Freddy are so helpful, kind and patient. I hope that Vons recognizes the value that these two bring to the pharmacy.
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November 2022 by Anitra K.
This store is always sparkling clean! The best produce department I've seen as far as presentation. The shelves are well organized but I sometimes have a hard time finding certain items that aren't where I expected them to be. Ask staff, they are helpful to find what you need. I'm very glad the store finally added self checkout lanes as I usually go to this store to finish what I need to get after going to the farmers markets.
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October 2022 by Andy N.
Service deli employees need customer service skills. Was there in the afternoon around 2 - 230pm today.
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October 2022 by Brandon Bairian
Very good service over the phone. Polar opposite of the ave de los arboles location.
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September 2022 by Shawn M.
We had a great experience here at this Vons. Ronald the manager was very professional and helpful, Courteous and attentive. And Mason helped us out as well. Great job and great management.
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April 2022 by Gayle B.
I spent half an hour online filling out forms so that my husband and I could get a Covid booster. We showed up at the appointed time and the pharmacist were falling behind on prescriptions, which they clearly prioritized over appointments for vaccines. There was a woman with an earlier vaccine appointment ahead of us and when we waited 20 minutes and it was clear they had no idea when they would be able to get to her or us, that we walked out and swore we would never use Vons pharmacy again.
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October 2021 by Anita G.
This review is for the Vons Customer Service and Delivery Issue Line at 877-505-4040. I wish I could leave zero stars because that is how unprofessional they are. I have used Vons for grocery delivery for about three years. One day, my order was never delivered. I called to complain and first they said I did not place an order. When I said I got an order confirmation, I was told there was a problem with my credit card. They refused to take a new credit card and replace my order. I cancelled the order. For the past week I have been trying to upgrade my credit card information and my delivery address and the computer system will not allow it. The "Customer Service Representatives" who answer the phones state they cannot change my information and they are not allowed to transfer me to a manager. I have left four messages for management with no response. I am no longer a Vons Market customer. And the worst part is "Customer Service" could not care less. I will take my business somewhere else and I hope you will too.
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August 2021 by Chris C.
I have been here a few times. I have yet to ever be able to go in here and find someone to help me. I have not found produce to be in good shape. I have noticed slit, cut open packages of meat in the deli. I have noticed a ton of not so great things. The one thing that I did notice amongst all the employees was that they all looked miserable. Hmm. I guess that says a lot about how they feel for their store. I asked if the carts had been cleaned, wiped down at all or sanitized. The store employee asked me why and told me that it didn't matter. That didn't make me feel comfortable at all. Another thing that turned me off was the fact that there were deli workers who weren't wearing their masks properly. One of them even pulled their mask away from their face to cough a lil and clear their throat. Umm, NOPE! I don't NEED to come to this location and if possible I will try to forget that I've ever been here. I left feeling so uneasy and disgusted. I hope the store gets re-vamped and maybe the rapport rebuilt and restored. It was really pathetic to see the employees all look so bummed and as though they just didn't give a care at all.
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August 2021 by Ismael Z.
I feel like my experience could be better. I do like Vons and will continue to shop there but want the service to be better.
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March 2021 by Theresa K.
I just got back from this Vons store, and since they don't have the survey anymore I will say this on Yelp. The service I received from Pedro in Meats and the service from the Cashier Jackie was just outstanding. Pedro helped me so much in selecting my rib roast for Easter, even coming out from behind the counter to give me a rub to try and show me the best condiments. Unbelievable service. Jackie I see every time I go into this Vons, and she is so friendly and nice. Thanks for hanging in there during Covid Vons!!!!! The entire store deserves kudos for being essential workers!!!!!
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March 2021 by K T.
Maria in the bakery is amazing. The decorating was so beautiful and detailed. Plus the frosting tasted so good.
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March 2021 by Madison E.
This Vons just makes me shake my head. It's my husbands birthday tomorrow and I bought a pack of cheap balloons myself off AMAZON. I asked the guy at the flower area if they could fill them up for me there. He said yeah and that they'd charge me to fill them up. Okay that's fine, as expected right? WELL NO! AFTER spending $200 dollars in groceries.. need I say these balloons were not even $10 dollars off Amazon..Small cheap balloons to go with the gaming system I got my husband. Wellll I finished checking out my groceries and went to get my balloons and the guy(says he's a manager) rings me up for $51 dollars.. $5.99 a piece. FOR A SQUIRT Of HELIUM. FOR the littlest kiddy balloons I didn't even buy at vons! Just for the stinkin air to go in them! He told me helium is expensive.. dude I could have bought my own helium tank for that much and then some! I'm not sure if he is trying to make some commission or something but talk about completely absurd. He had also already blown up my balloons while I told him I would be right back to pay for my groceries first. Did I say I didn't even purchase the balloons at the store? $51 dollars for a little squirt of air in these dinky balloons... wow vons wow. This helium made of gold or something..And refused to give me money back..