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January 2024 by Christine de la Garza
Had such an excellent experience with Dwayne who came to fix our Kenmore washer. He pretty much knew what was going wrong with our washer but heard me out, patiently, and talked me through everything. He ordered the part and a week later came back to 100% fix our washer. I highly recommend All Valley Appliance Repair and hope you get Dwayne also. ?
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January 2024 by Patricia Scully
Great service! I called for service and issue was resolved same day. Highly recommend.
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September 2023 by Jeffrey Carmona
These are my go to guys they fix it right first
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July 2023 by Jim Kangas
I originally had problems with my dishwasher - first, the spring detached so the door would fly down. Then the plastic surround on the control panel broke. I called All Valley and they came within a day or two, fixed the spring and ordered the plastic part. After that arrived, the door became cockeyed, slanting to the left. AV came again and seemingly fixed it (no charge). Alas, within a few hours the same thing happened again. AV (Rosa, a great phone agent) scheduled an installer person. After dissembling, he found that the screw holes that attach the "bucket" to the legs were stripped. We found some extra floor tiles and he fashioned them so the bucket could sit on them and put it back together - again no charge. AV (both Rosa and technicians) have been great through all of this. We will of course be looking to replace the dishwasher, but ecstatic with the attentive and caring service that AV provided.
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June 2023 by Pat M.
Duane is great. My freezer ices up behind the back wall. I've had multiple technicians work on it. It's been over a week and still doing fine. I hope it last . He is honest and trustworthy.
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June 2023 by S N.
Duane is Amazing!! Diagnosed the problem IMMEDIATELY with my icemaker. Lowes made 3 trips and couldn't get a new fridge/icemaker to work! Duane took a look, saw they had the wrong interface cable. He got the right part, came back and WOOO HOOO it works!! He was very patient with the senior tenant and ME. Great communication. Just a great guy! This is an EXCELLENT small business and they deserve 20 Stars. The Company and Duane went far above and beyond to get this solved!! So very thankful to have this stressful situation behind us - and thankful for Duane's expertise!! Top Notch! All Valley Appliance is worth their weight in gold!
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May 2023 by Jason Wright
I was quoted $10 for the part and $80 for labor for a total of $200something. So that math didn't add up. Then, when they called me to tell me, the part came in. I was given one time, which was the next morning, which I couldn't do, because I had to work. The next day, they could come. It was 5 days later on a Monday. So I went on Amazon, ordered the part for $12, and put it in myself. Take what you will from this. It's just my experience with them.
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May 2023 by T E.
rudethey are rudethey want to charge to come out and give an estimate even when i told them exactly what part and part number they need for the repair
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May 2023 by Amy R.
This is a great small business! Dwayne came out to help me with my washer and was so patient and kind. Excellent customer service and reasonable service fee. I would recommend!
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April 2023 by Debbie E.
Great customer service, arrived on time for delivery & even referred me out for work they don't do
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March 2023 by Sam Cronic
Rosa took time and helped me with locating an old part. She saved me so much time. Thank you for your kindness.Service: Washer/dryer repair
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February 2023 by Veronica B.
I called All Valley Monday and ordered a replacement ice maker for my Samsung refrigerator. It came in on Wednesday and I picked it up that day. Fast, competent service. Pricing comparable with Amazon - shop local first!!
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February 2023 by Edward Box
We got a great deal on a washer, going back for my daughter.
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February 2023 by Ignacio Lavados
Quality used appliances. They both have lasted years. We'll be back if they break!
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December 2022 by Lana S.
I love these guys. So honest! I have a 20-year- old refrigerator that stopped freezing. They came out and fixed the defrost and it worked well. But soon after another problem occured and the need part was no longer available. They spent nearly an hour working but didn't charge me a dime for the 2nd visit. They pronounced the refrigerator dead. I asked the technician for advice on what to buy and where to buy it. Today Lowes is delivering a new refrigerator. Even though All Valley couldn't fix it, they were honest and didn't take advantage of an elderly lady. I would definitely call them for all my future appliances repairs.
