“Nobody likes an unexpected move; but when my ceiling began leaking and caving in, it was time to jet. I had used Command Relocation Systems of Thousand Oaks previously, and thought I'd give them another go. Glad I did! From start to the finish, working with Honey (estimator) and Alyson (logistics) was a breeze. The property management kept shuffling my move-in date, but Alyson rolled with it and made the move compatible for all. Their team was on time, prepared, and even navigated the 90-Degree Stairs From Hades! Online payment was easy, and Alyson followed up to make sure all was simpatico. What's not to recommend? 5 stars!!”
“I am very happy with the services provided by Mayflower! After going through many different quotes from various movers, Mayflower was the only one that met all of my needs and gave me a reasonable price given the circumstances of my move. Everyone involved from the estimator, Joe, the move coordinator, Alyson, the mover, David, and everyone who was there to help load and unload were a pleasure to work with! I appreciate the team's understanding and communication throughout the process and it really left me with the peace of mind that all of my possessions were in the right hands. A big shoutout to David's patience and energy on loading and unloading day that kept things moving along in a quick and efficient manner! Everyone was very professional and I would recommend them to anyone considering a long-distance move!”
“I had an excellent experience with Merit Moving Systems and especially want to recognize Alyson Mattox and Joe Almeida.
Shortly before my move, I had an unexpected family emergency that required me to fly to Australia and coordinate the move remotely. What could easily have turned into a logistical disaster ended up going remarkably smoothly.
Joe was incredibly responsive when I first reached out after learning about the emergency. Even though it was in the evening, he got back to me quickly and followed up right away, which made a huge difference at a very stressful moment.
Alyson was outstanding throughout the rest of the process. She was responsive, detail-oriented, flexible, and, above all, genuinely kind and understanding about the circumstances. She worked with me to make sure the move could still happen despite the sudden change in plans, and even arranged for my belongings to be delivered at 5 p.m. on the day I arrived in Texas because that was the only time that worked with my travel schedule.
I’m extremely grateful to Alyson, Joe, and the Merit team for making a very complicated move manageable. Their professionalism, flexibility, and kindness went well beyond what I expected. Five stars, and I would happily recommend them.”