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July 2025 by Matt Hochstetler
Love the staff and everyone here, but not having a postage machine similar to the one in Mill Valley is a crime these days. There would not be any people cuts, but it would just be a huge convenience to your customers. Especially after hours. Please consider installing the machine. If you install the machine, I’m happy to raise this review to five stars.
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May 2025 by Jose Martinez
Do NOT waste your time in going to this location. They are a bunch of clueless employees who don’t know how to do their jobs.
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April 2025 by Neli Kellough
I am convinced Tiburon location is the best in whole Bay Area if not the country.
I had superior experience on a day that could have been disaster for any worker. April 15 is the last day to file taxes, line at the door was a mile away right when John opened the doors with the warmest smile.
I was there with two very young kids to get passports done, not one but two. Seeing John navigating guests through was mesmerizing. Early morning, people with piles of papers, million questions and in rush. John remained calm, knowledgeable,friendly, helpful and so professional.
I was in that location for the first time, we drove there for 2 hours in early morning with little kids thinking it’s the only location taking walk-ins for passports. It appeared to be they are not- mistake in the system but John was the nicest about it, still helped us with everything although he was the only person behind the desk.
I was pleasantly surprised he knew majority of guests by the name, greeted them warmly and had everyone in and out of the door in minutes.
His attitude, love for his work and their customers made this experience not only pleasant but unforgettable. He truly made an impact on our family and our whole day. Thank you, John!!!
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February 2025 by Kate Mansour
Hands down - this is the best post office! Shout out to Steve. Thank you again for your incredible service for our passport appointment.
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December 2023 by maggie braff
I just had my family passports renewed and I could not ask for a nicer experience. They made copies of documents I should have brought, with no fuss. We watched them greet a dozen customers by name. These guys give the Post Office a great name!
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October 2023 by Dan Barber
Great service and friendly staff!
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July 2023 by Pete Hanley
Great post office. Staff were courteous and friendly, and did everything they could to help me.
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June 2023 by Sarah W.
passport services greatly appreciated. the post office clerks are very quick and very efficient without any grumpiness, ever.
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June 2023 by North W.
the office is smallish in size with staff incredibly wonderful. my mail seems never to be lost when sent to me by my family.
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June 2023 by The P.
the postal service workers are always incrediably nice to me when i stop in to mail out secret letters to my secret beaus that myt family not ever know about. sometimes its better to keep secrets.
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May 2023 by Nicki N.
moved to tiburon and wanted a secure mailing address my wife never know exist so i went to post office and purchased a po box to keep correspondence from wife very secretive by getting a box in my own name. my wife is a nosy body. the floors of post office very clean. the po boxes very clean. post office workers are angels.
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April 2023 by Rosa Singh
Best friendly people! Through and fast!!
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August 2022 by Yu P.
Nice folk. Swift. Kind. Patient. Made it in just in time for just before the 1pm close.
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July 2022 by Daniela Perez
Went for passport services and staff is friendly and environment friendly!! Would definitely come here again for future passport service!!
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July 2022 by Gokhan Turhan
By far the best USPS location I have been. They are fast, efficient and fun.
