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November 2023 by Guy A.
My tires were getting really bad and I didn't want to spend an arm and a leg getting 4 new ones. I was price shopping over the phone with various competitors and reached out to Allen Tire Company and spoke with a gentlemen by the name of Jose. He was the absolute best! He matched prices and got me a better deal than I was expecting. Not only that, the whole process was super quick and easy and their staff was really nice and professional. I am seriously so happy I called and spoke to Jose. Just a very nice man, wasn't pushy and was super patient with all the questions I had for him. Not only that, they had the tires in inventory and were able to take me in on a Saturday afternoon right before closing. 10/10 would go here again and only here!
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November 2023 by Zhang JQ
This is by far the best tire shop I’ve ever been to. Highly professional and they treat you like family. (They actually torque your wheels some shops nowadays are too “busy”to do this basic thing)I’m not from this area but next time if I need some tire work would drive one hour or more to get service here. Highly recommend!
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October 2023 by Pl C.
I took my car in for new tires and an alignment. I got a good deal on some Cooper Tires. And a rebate to boot! The mechanics were pros by getting the tires on in less than two hours. The problem came during the alignment process. They couldn't properly set it because of a problem with the car. After talking to Jose about it he suggested new springs and shocks. After buying new springs and shocks on Amazon, I took it back to them and after the install of the new parts the car was able to be aligned to exact specifications set by Chevrolet. The problem turned out to be a faulty spring. Thanks again to everyone at Allen Tires in Torrance. The car now rides like the day I took it off the dealership lot. If corporate is reading this my hats off to the Jose and the mechanics.
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September 2023 by Noah C.
Two times I have called to check availability for work and was told that they had about 30 minute wait.Both times when I showed up I was told "someone had just come in" and it would be much longer to be taken care of.Don't trust what they tell you on the phone, feels like they'll tell you whatever you want to hear to get you in.
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September 2023 by Guest Guest
We brought our own tire for them to install since they didn't have the size available. The gentleman who took care of it managed to pop the sensor out. As we were standing in the lobby a woman came in who had all 4 of her tires replaced the previous day and all 4 of her sensors were off. We were told we could bring the car and the sensor back any time and they'd install. Tried doing so today and they refused.Incompetent, irresponsible and unprofessional. A tire company that can't install tires?? Wow! Avoid at all costs.
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September 2023 by Guest G.
We brought our own tire for them to install since they didn't have the size available. The gentleman who took care of it managed to pop the sensor out. As we were standing in the lobby a woman came in who had all 4 of her tires replaced the previous day and all 4 of her sensors were off. We we're told we could bring the car and the sensor back any time and they'd install. Tried doing so today and they refused. Incompetent, irresponsible and unprofessional. A tire company that can't install tires?? Wow! Avoid at all costs.
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September 2023 by Anonymous
Jose and Herman really went above and beyond for me today in helping me diagnose and fix my brakes at a fair price. They're customer service and willingness to help others is exceptional. It's my first time here and I've already decided I'm coming back. Thank you Allen Tires!
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September 2023 by Phuong N.
This location do not honor their promises. I wasted my time driving to the place for them to tell me the quote they gave me over the phone was too low that they'll lose profit. Why give me quote that much is you losing money? They also have my phone number on file and couldn't call me back to let me know the situation. It's very frustrating. If you want better service and honesty go find a better location.
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August 2023 by zach soto
Jose and his team are good honest people. I Appreciate their honesty very much and they took me in towards closing time, that was very helpful and nice of them. 10/10
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July 2023 by David Roth
I made my appointment online via their website before the shop was open, and when I arrived they said my tires were on order and would arrive a few hours later, so Jose did me a solid and price matched comparable tires to the ones I would have chosen. I was out of the shop in an hour with two new tires, and a quote for struts and springs which I needed but declined, it was nice to have the information anyway. Highly recommend
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July 2023 by Charles Foster
Great fast service for my flat tire. Less than a half hour and I was out of there with a professional repair. And this at 4:30 on a Sunday afternoon!
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June 2023 by Scott Fukuda
Jose was great. Thoroughly explained what was wrong with the tire and gave a great recommendation that made sense and didn’t have me spending more than I needed to. I will definitely be back when I need a new set of tires.
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June 2023 by Donovan S.
Fast and amazing, highly recommend if you are in need for a tire repair. Thank you to everyone at the shop! And thank you for squeezing me in at such short notice!
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June 2023 by Yessenia O.
I recently visited Allen Tire Shop for an alignment service, and my experience was nothing short of a nightmare. As someone with limited knowledge about cars, I trusted their expertise and followed their suggestions without question. Unfortunately, their recommendations turned out to be a series of costly mistakes that endangered my safety.Firstly, after advising me to get new tires during the alignment, I complied and had two new tires installed. However, it quickly became apparent that something was still seriously wrong with my car. Despite the alignment, my car continued to pull to the right persistently. I was left baffled and frustrated, wondering why this issue had not been identified and resolved during the initial visit.Taking my car back to Allen Tire Shop, I expected them to rectify their previous oversight. Instead, they informed me that the right control arm was broken. This revelation raised serious doubts about their competence and attention to detail. Why hadn't they detected this crucial issue during the initial inspection? It seemed like a clear case of negligence on their part.Reluctantly, I agreed to have the control arm replaced, only to encounter further problems. The very next day, my car started making an alarming screeching noise whenever I turned the steering wheel. Fearing for my safety, I decided to seek assistance from a different repair shop. To my horror, the mechanics at this new shop revealed the extent of the damage caused by Allen Tire Shop's negligence.Not only had Allen Tire Shop failed to properly address the control arm issue, but they had also left the lug nuts of the front tires dangerously loose. This gross oversight could have resulted in a catastrophic accident. It was a horrifying realization that they had put my life in danger due to their incompetence and lack of professionalism.My experience with Allen Tire Shop was not only a waste of money and time but also a distressing ordeal that compromised my safety. I strongly advise everyone to avoid this shop at all costs. Their inability to diagnose critical issues, coupled with their negligent actions, is inexcusable. Save yourself from the headache, disappointment, and potential danger by seeking a reliable and trustworthy automotive service provider elsewhere.I sincerely hope that my review serves as a cautionary tale for others, preventing them from falling victim to the inadequate services and careless practices of Allen Tire Shop.
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May 2023 by Karen MAriano
Came in late just before they were closing, they changed my tire without complaint. Friendly & fast. Best customer service ever at this location. I won't go anywhere else for my tires!
