AutoNation Ford Torrance is highly regarded by customers in LA County for its wide selection of Ford vehicles and excellent service. The dealership boasts one of the largest inventories of new and used Ford cars, trucks, and SUVs in the Los Angeles area, making it a top choice for those looking to buy or upgrade their vehicle. Customers appreciate the friendly and attentive staff, with specific praise for employees who go above and beyond to ensure satisfaction. Many reviews highlight the smooth and easy buying experience, often mentioning how the staff makes customers feel important and well taken care of. The service department receives high marks for its efficiency, transparency, and thoroughness. Customers value that the team catches warranty or recall issues that other service places might miss and that repairs are completed quickly and at a fair cost. The clean, well-maintained facility offers amenities like free coffee, TV, and WiFi, creating a comfortable environment for waiting. Customers also commend the communication and professionalism of service advisors, who keep them informed throughout repairs. Overall, AutoNation Ford Torrance is praised for both its sales and service departments, consistently providing a positive experience that encourages customers to return and recommend the dealership to others.
Took my car in for service. Randy was great. Very helpful. The customer service inside was also great Michael was very nice and made sure I received the help I needed. And Joseph was great. Spent a lot of time explaining my options.
Highly recommend Torrance Auto Nation Ford.
August 2024
Let's be honest, no one looks forward to going into a dealership to buy a car. That said, our experience at AutoNation Ford Torrance was amazing! Omaid, Amir, and Marcus provided exceptional customer service. We shared our experience with our daughter, and she purchased a new Ford Bronco Sport there the following week.
August 2024
AutoNation in Torrance is one of the few dealerships where we’ve had a good experience. Kathy in Service does a great job and communicates well throughout.