Bay Cities Pet Hospital has been a trusted veterinarian for many pet owners, with some customers visiting for over a decade. The hospital has helped pet owners through tough financial times, offering payment plans. Recently, there have been changes due to COVID-19, with appointments and communication mainly handled over the phone. However, some pet owners prefer in-person visits to see their pets firsthand and get a better understanding of their condition. The hospital is often busy, with appointments sometimes scheduled a month in advance. For urgent care needs, some clients have chosen to go elsewhere due to wait times. There was an unfortunate case where a cat became severely ill and passed away within two days after an appointment was scheduled. Despite this, the staff has been praised for providing excellent care and boarding services. Customers appreciated how their pets were well taken care of, especially during boarding, with their pets returning in good spirits and clean. Overall, Bay Cities Pet Hospital is recommended for routine checkups and boarding. Pet owners with urgent concerns might want to consider other options until the hospital can better manage its current wait times, but many have expressed gratitude for the caring staff and the quality of services provided.
Leg limp from jumping terraces in my backyard. Doing better and was prescribed gabapentin for inflammation and pain
September 2024
Bay Cities Personnel was excellent taking care of my dog for boarding. He came back nice and clean and in good spirits. Thank you for answering all my questions and concerns.
September 2024
The Staff and the Doctor were very caring and took care of my dog’s needs. I would recommend Bay Cities Pet Hispiral to everyone.