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April 2024 by Joseph Foreman
Cassidy was an excellent server. Very very attentive to our needs at our table. Thank you Cassidy and BJ's.
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April 2024 by Tyler Weeks
Kass was very polite and chill her service was a 10/10 I'm definitely coming back very soon
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April 2024 by Vickie Stephens
Jonathan is wonderful. Very attentive to serving us. Skinny margaritas were tasty.
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April 2024 by Aramys Meza
You know when you make an effort to go to a place with your family (especially in times like this) and you pick BJ’s as the best option. Well today was a TOTAL nightmare. We are a family of 4 and everything was looking good until we met our waitress Shirlade. At first she seemed vey nice. However, it turned to be a really bad experience thanks to her. At first she was rushing us to place our order and we asked her for a few minutes. She said ok. And she came back 20 minutes later to check on our table. Anyways as we were placing our order she was very rude and seems like she didn’t care. I ordered a drink and it’s fair to say that she didn’t really care nor paid attention to our order. No utensils no nothing. Our food came to our table at least 20 minutes later and my drink never came until I asked for it and for my kid’s apple juice. She didn’t even remember that I had ordered it. I told her to just forget about it, she pretended that the order was there but to be fair it wasn’t. As we were having our meals she stopped by and asked if we were doing ok? Which really we weren’t but we said yes. Then she assumed that we were leaving (half way our meal) and she brought the check. We were planning on having a dessert and another drink but she didn’t even bother to ask, she just handed the check without us asking for it. At this point we just wanted to leave. As I was going through pit bill I noticed she added items that we did not order. I saw her looking at our table. I’m 100% sure she did that on purpose and didn’t think I was going to go through it. Luckily I did. I asked her about those items and she immediately told me the bill was wrong and brought the updated one. To be fair our time there was VERY unpleasant, uncomfortable and sad thanks to Shirdale. I believe that you have to take care of all guests equally and as if every guest is your first one. She is far from meeting those standards. I really hope she gets a wake up call. I’m never coming back to BJ’s because of Shirdale. She is really a bad employee and she will continue to scare your costumers the same way she did to us.
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April 2024 by Lorre Ent.
My server, Julian, was hands-down the best ever tonight at BJ's Brewery @ Del Amo Mall. He was very attentive, professional, and proactive in using my rewards. I'll come back again & again because of Julian's professionalism.
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April 2024 by Tracie Ruben
although service was good , food didn’t like only my appetizer and my drink was good something made me upset , the waitress asked me for my card without giving me my check first , i felt like she had a attitude after i mention that , you are suppose to give. the check first , i felt like she was up to something.. i should have said something to the manager so they can be aware …. i will never go back to that location again
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April 2024 by theresa wright
Elvira was our waitress. Excellent service and food. Lots of tvs. Lots of atmosphere. I went for lunch,no waiting. Coffee was very tasty.
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April 2024 by Notso Wyz
The bartender today, Cash and the on-floor manager Kenny. On point, and about their business. Thank you Gentlemen! The energy and service were needed, acknowledged, and appreciated ??!
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April 2024 by Jean Higley
I get take out every Thursday. Food is excellent. Have had several problems in the past with errors in orders. But last several weeks Leylannie has made sure everything is correct and has a wonderful attitude which I greatly appreciate.
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April 2024 by Vanessa Cruz
Anays was my server and she was AMAZING! 10/10 customer experience skills, she treated me and friends very kindly, made us laugh, gave us good food recommendations. For now on I will only be asking for Anays.Parking: Good location, right in front of restaurant
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April 2024 by RAYK44TREY
Everyone was so accommodating for us tonight and really friendly. Our server and food was excellent. Couldnt have asked for anything more ?
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April 2024 by Ruby Galvan
Kid-friendliness: Erm
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April 2024 by Benjamin Rasmussen
Great serviceDietary restrictions: No sugar
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April 2024 by Jenny Aguirre
Cassidy was great! Thank you!Kid-friendliness: Kid friendly!
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April 2024 by Victor Suarez
Linon, good and fast service. Got all are food on time and we have a big group. Definitely coming back. Thanks lion for grate service.
