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March 2024 by Cyn L.
Brought a vehicle to Car Max to sell since we didn't want to deal with placing ads and meeting up for test drives. We received an offer which was valid for 7 days. Price they offered was fair and the process was seamless. They require the title and vehicle registration to complete the sale. If you have only 1 key they will adjust the price down. Luckily we had both so not sure what the adjustment would be. If 2 owners are on the title with an "or", then just 1 person needs to sign off. Car Max will handle all the DMV paperwork. Just remember to cancel your auto insurance for the vehicle. We walked out with a check after a short wait. Easy peasy.
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February 2024 by Kim Kelly
Everyone was very nice and eager to help
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February 2024 by armando aparicio
Vanessa was very helpful. I highly recommend anyone to go see her for help. Not so pushy and very knowledgeable
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February 2024 by joe riska
Super easy and I would highly recommend!
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February 2024 by Dr. Dorothy Knighton
Overall experience was excellent! Far beyond my expectations
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February 2024 by Veronia vee
What kind of customer service is that just people don't do anything and I am waiting more than 1 hr to get help for a car I think customers pay for the car we deserve the service not ignoring
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February 2024 by SoCal Obear
Both the quote process and selling the car were completed by very personable and competent staff.
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February 2024 by Daniel Cobos
My experience was great from the very beginning. This is the first time I purchased a car online it was so easy. The vechicle was located at a dealer 3 hours south of my location I ordered it to be transferred to my local Carmax Dealer. I received a phone call when it arrived a couple days later. Everyone at the Dealer ship was very friendly and ready to help . I Love my new carThank you,Daniel Cobos
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February 2024 by Nikola Mardesic
Place won't give u nothing for your car. Sell. It yourself
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February 2024 by Christopher Barhoum
Edited- January 2024. I took my car in for service and Tommy George in the service department went above and beyond to make sure my BMW was serviced to my complete satisfaction. I have been buying cars and getting my cars serviced from this dealership for over 10 years. Highly recommended.My salesperson Greg Hovekamp was very professional and took the time to help me choose the right vehicle to test drive. He even transferred a few cars from other locations. After test driving a few different brands I can now make the right decision for my purchase. I highly recommend Greg and CarMax.
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February 2024 by Karmele Landaribar
Efficient and with excellent customer service.
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January 2024 by Ryan Gordon
Great experience, very quick and painless... would sell again here in a heartbeat
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January 2024 by Tasha Michelle
I was in and out in less than an hour.
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January 2024 by lancelot xv
Rachel and Alma both made my visit a wonderful one. Having them both facilitate my transaction at CarMax with great ease deserves praises. Thank you so much Ladies.
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January 2024 by shefik usman
Buying process was decent . However they sold me a vehicle they claimed had no accidents, and also only a single owner. I was randomly appraising my vehicle on KBB when it showed it had been in two accidents 2 years before I purchased it . I was disappointed, felt betrayed, and taken advantage of . I ended up selling the vehicle back to them shortly after my discovery.PS: I still have the vehicle history form I received from them before purchasing the vehicle .
