-
February 2025 by Evelyn
This company is worsts this is the logistic company for Costco no wonder Costco has gone so far downhill, we ordered 2 bathrooms vanities we were fists given a delivery date which was changed to the last minute to the following week. We signed up for them and emails alerts. We were sent a text that the shipment was out for delivery on the day before the schedule delivery day on the text they even showed the original delivery day . We called CEVA we spoke to an incredible rude customer service rep. She said it was out for the delivery and someone needed to be there. So far we never gotten a delivery don’t other anything from Costco that’s going to be shipped out to this company
-
January 2025 by RANA ADNAN KHAN
Overnight Parking on road is available, No restroom for drivers, Call at a gate to get in and then again check in. tough backing in.
-
June 2024 by Dilshad Ahmed
Trucking
Parking little bit tight, but it’s ok. Need photo ID at the entrance. Google map is ok to use street 195 to enter. Thanks
-
May 2024 by Onur Can
Horrible and unreliable company. No news of where my package is. Made sure to be home within the delivery window that we schedule and no one called me to tell me that my package is not even in my state yet.
-
April 2024 by Jose Macias
Thank you Edith for your attention, excellent service recommended by people dedicated to their work 100
-
March 2024 by Leonardo Garcidueñas
The staff are very professional and respectful, collecting the load quickly.
-
February 2024 by sylvia murillo
Security to get in is quite challenging. They need to do better with gate entrance. Otherwise good customer service and loading was timely.
-
February 2024 by Cool European
This crocks was spouse to deliver my tiles at Feb 19 and they didn’t ,this delay ruin my project and i am suing the Lowe’s which is that’s where i purchase the tiles from
-
January 2024 by Eraclio
I am from Mexico and the client speaks Spanish and the communication was fast and good cargo service
-
December 2023 by Holly C
they keep sending me phishing emails with an invoice in pdf files. I have called every phone numbers I could to find out why they are sending me emails but no one is answering. Right now, I am using my landline and cell phone to reach. I have been on hold on my landlines for 32.04 minutes and counting. I am also been on hold on my cell phone over 11 mins. Don't use this company because they can't keep your account or personal information safe and don't care to help you with the question of, why are you sending me invoices after me using your service five years ago and got paid for it? They are crooks or they have sold my information to crooks.
-
November 2023 by Aftab U.
I have never met any unprofessional bunch of people like these.They lie. They do not deliver things on time and they are rude on phone. Absolute useless organization
-
November 2023 by Bobbi B.
TLDR: These people suck! Amazon sent my package through this company, whose employees are liars. As a result, I am not at all happy about my dealings with Ceva Logistics. The Scoop: My delivery day arrived. Ten minutes before the delivery window was about to expire I get a phone call, "Your driver had a family emergency and they won't be delivering your package today." You couldn't have told me that earlier when I wasted my whole day waiting for you guys?! Unfortunately, the guy was unapologetic and seemed to care less. I could imagine this is probably what debating with a customer service robot will be like in the future. Cold. Hollow. Callus. Can't friggin wait! In fact you could probably replace this guy with one and save yourself some money there, Ceva Logistics. When your customer service team gives off major AI robot vibes, is it even customer service?He reschedules me to the following week. If there really was a family emergency, then wouldn't they be shipping this out the following day? It didn't make sense to me and rightfully so. When you don't tell the truth, sometimes the person you are lying to catches on and this was my first red flag that the road with Ceva was going to be rocky.The following week rolls around and I'm expecting my delivery yet again. Surely they wouldn't pull this maneuver a second time on me, right?! WRONG! Lo and behold, I get another call from them. Thankfully they didn't run out the delivery window clock like they did the following week but I still got the same bad news. The delivery won't be there. "Why?!" I ask them. This time is different. They blame the truck... "The truck is broken down. The truck was broken down last week and then we had you rescheduled for today and a different truck broke down again. Bad luck. So sorry" they say. What a bunch of lies, I say to myself. Red flag #2. This customer service must have missed the memo as the truck wasn't to blame last week, it was a "family emergency." I express my unhappiness with how this has all gone down thus far. I am assured that it will be there the following day no matter what. I guess we shall see. If I don't receive my delivery as promised, you people will be hearing more from me...You know what the best thing about telling the truth is? You don't have to remember what lie(s) you told. I would have respected the honesty and probably wouldn't have taken the time to write out my plight with you people but now here we are. So yeah, needless to say, I am not a fan of these aholes. If I had a choice, I would AVOID. I'm not quite sure why Amazon does business with this company. The reviews are terrible. I let Amazon know.
-
October 2023 by Rob H.
We ordered an expensive rug for our basement. It arrived damaged. We ordered it again. It arrived damaged. We ordered from another company who also uses CEVA as their delivery agent. Guess what? It arrived damaged.In all three cases, it looks like the rug was dragged across a sharp gravel field. The exterior plastic wrap was shredded and the rug was ripped in several places.They have destroyed over $5000 worth of merchandise for us in the past couple of months.
-
October 2023 by Bron H.
I am sitting in my home waiting for a couch that was to be delivered hours ago. I paid for the couch to be carried into room of choice. The Ceva website says my package has not yet left the local warehouse. No updates by phone or text. Website offers zero options for contacting Ceva. I need to leave my home in a few hours and will be out of town for the next few days. I have been waiting weeks for my delivery and now everything is up in the air. I googled some Ceva numbers for California most are dead ends our not functioning number. I found a local warehouse that my couch may or may not be stored at. They are "closed" until Monday (2 days from now). I have no idea how to reschedule my delivery. I may return home to find an expensive peace of furniture weighing a 1000 pounds sitting in the driveway or not. I paid extra for nothing but worry and questions. I am demanding Bed Bath and Beyond never use this shipping company again for any of my future orders.
-
October 2023 by Nikki L.
A truck parked in a handicapped zone. I told them twice to move. They thought it was a joke. In return, I was called a c**t among other names. These are obviously the kind of people working at this company. I called the cops on them. They need to be fired
