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August 2023 by Janneane Rosales
First time coming here and I'm so glad I was able to leave with something beautiful. I browsed the website before setting foot here, but of course everything looks different when seeing them in person.The sweet lady who helped us was Joanne and she was excellent. Very exceptional customer service and she was honest and knowledgeable. I never felt pressured to buy and she answered all my concerns with elegance.I requested for a good sized bag that would fit all my stuff (keys, wallet, small makeup baggie, sanitary pads, and my phone) without it looking funny on my short frame, and she executed that perfectly.I ended up leaving with the Dakota Bucket Bag 16 and leather conditioner to maintain it.I look forward to more trips here and hopefully have her again as an aide.
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June 2023 by Myia W
Really cute store. The employees were so helpful. I was looking for a phone case for my new phone and they helped me immediately upon entrance. They don’t sell phone cases though. Huge bummer.
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January 2023 by Andrea L.
Great customer service! My only problem is every time I buy something here I have to ask for them to wrap my item or put in a bag.
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November 2022 by Natalie H.
Brooke is AWESOME! Whatever you do, ask for her. She absolutely went the extra mile for me today and saved the day with my purchase. She has good taste, and picks out exactly what you ask for. She wasn't aggressive or pushy and I will definitely be only shopping with her whenever I need something from here. I was so comfortable shopping with her and she really made sure of that. 10/10
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October 2022 by Stephen Ho (Dynewind)
Staff was helpful at finding the right kind of gifts.
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September 2022 by Marjorie Laubhan
Had the best experience ever with the sells person named Brooke she made the experience worth the money spent will be back to see her soon.
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July 2022 by Daniela Pineda
I went to this store for a pickup but my eyes always wonder to all the goodies. I can say ill definitely be back, the sales associate Alex exceeded my expectations. They were so kind to help me create a couple of hangtags, which came out amazing. I did cancel my pickup because the color wasn’t what I expected but I saw that my order was neatly packaged with its duster.I also mentioned that I was looking for specific coach bags I missed and they were released and Alex went out their way to look and call stores for their availability. Unable to locate the bags but they took down my information just in case they become available again.This was my first time at this coach location and won’t be my last.
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May 2022 by Rik J.
One of the best Coach stores around. Although this location is small, they more than make up for it with the service. The team with Lea, Sandra, and Brooke are wonderful! They always show me the new stuff that are coming out and they always try to show you something along the lines of the things I like. Hoping that Coach Create become an option in this store one day.
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April 2022 by JJ Davis
Very clean store, staff are very friendly ?
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February 2022 by Paul L. Munoz
The men's purses are too limited (to small size) & the phone bags unavailable.
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January 2022 by Eric G.
Terrible customer service. I bought a Wallet for my daughter for Christmas and wasn't able to return it to the store until January 23 because everyone got sick with Covid one after the other in my household. The manager on duty, Jackie wrinkle, told me that it was past the time that I could return the item for a refund even though Christmas was less than 30 days ago. She said she could give me store credit but I am not interested in that at all. I explain to her that my household was continually quarantined for 10 days at a time because as soon as one person in the household was better from Covid, another person tested positive. She said that didn't matter at all and she still could not give me a refund I will never buy anything from coach again and will recommend the same to everyone I know.
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October 2021 by Brian Scott
Very friendly staff and got what I needed easily
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September 2021 by Nancy K.
All of the employees here are super sweet and helpful! I'm actually surprised they don't have more positive reviews! This was my first time purchasing from coach ever because i was obsessed w the pillow tabby and the service I received multiple visits was way better than the service I received at high end designer stores and the bags are a fraction of the cost I usually spend but the service is nothing below that! Kudos to everyone that works here :) would definitely recommend this location!
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May 2021 by _eesx x
Really kind and helpful online ordered wrong bag they made it easy to help me get the one I wanted
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April 2021 by Pupadon4ever Guybarrow
Sales team is amazing✨
