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May 2023 by Google user
The staff at the Sepulveda Boulevard and Maple CVS are very kind and knowledgeable. They greet you with a smile, and are always happy to help you with any issues. They will go out of their way to help you find an item in the store if necessary I’ve never had a mistake with my prescriptions. I really trust the staff at the CVS.
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May 2023 by Cary N.
Cashier is lazy, not at the register and unfriendly. The is Veronica. She is in desperate need of customer service training. CVS needs to do better.
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April 2023 by Louis Fasanaro
Young Asian pharmacist is a rude punk and should be fired. He has no respect for customers. I would give them a zero star.
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April 2023 by Maggie Pagan
The staff at the Sepulveda Boulevard and Maple CVS are very kind and knowledgeable. They greet you with a smile, and are always happy to help you with any issues. They will go out of their way to help you find an item in the store if necessary I’ve never had a mistake with my prescriptions. I really trust the staff at the CVS.
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April 2023 by mika k.
This review is specifically for the customer service rep/cashier named Al. I'm a dual citizen, and came in for passport photos for my Japanese passport. The the photo dimensions are a little different from the US passport, and I went to a few places that weren't sure how to do it. I went to CVS as my last stop for the night to give it another try.Al knew what to do- he looked it up, took the pictures, and printed the passport pictures with the correct dimensions. I know it took a little longer, but he was super professional, patient, courteous, and kind.He provided great customer service, which is awesome. But more importantly, he was also a good and kind human being in general. It's nice to come across people like this. This review is long overdue- I meant to leave it a few months ago. Anyway, thank you Al!
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March 2023 by Stacy G.
Alex and one of the girls in the pharmacy are so great! I am a type ONE diabetic and need insulin 24/7 to stay alive and he makes sure i always have it ready! thank you for making one thing in my disability a little easier. You two are the bomb! Wish i knew her name too.
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January 2023 by Bob H.
After walking 1 1/2 miles for my senior citizen exercise to CVS I was not able to use my 40% off on my CVS card because I was told their internet was down. Frustrating since I received a message reminding me that today was the last day the 40% off could be used. That's the only reason I walked there. Cashier wasn't very apologetic and actually was not friendly at all.
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January 2023 by Yesenia M.
Horrible CVS's, they don't ever answer the phone, they never have anything you need. Store is a mess. Not a good CVS.
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November 2022 by Roger K.
1 star only because 0 stars is not an option... this store doesn't realize the pain that customers are in, nor do they care. This is the fifth time they sent me a text that I cannot pick up my prescription until this date... then when you get there, they say it's not due for 3 more days, then 3 days later when you finally have enough strength to go and pick up your pain meds, they tell you they are out of stock and it's on order. WTH... so now 6 days without pain meds and they tell me to call my doctor to find a drugstore that has the pain meds and write a new prescription to them... this is a sad excuse for people who are in pain to have to go through...DO NOT GO TO THIS STORE... YOU WILL BE SORRY...And they Do Not have a drive through...
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November 2022 by Alex P.
I always come here never had a problem great pharmacy that's what I give them a 5 star , I would really hope they would remove their carpet makes the store smell really bad needs a makeover
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July 2022 by Christina A.
This CVS is EXTREMELY DIRTY and smells sooo bad!! No air conditioning.. went to the restroom and it was sooo filthy. Toilet had excrements all over it, not toilet seat covers and absolutely no toilet paper. Please health department do something about this location, the poor employees must be in a living nightmare.
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May 2021 by David Cordell
Picked up some otc meds. This is not my personal pharmacy but is close to my office. Checked out on the machine. Fast and easy.
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May 2021 by Sonya S.
Why are they even open. Filthy all around it. We entered the store and it smelled like spoiled meat. I asked the cashier what is that smell she said, "you can smell it?". Come on lady, yes! what is it? It is meat that was left at the door. We like do you guys clean outside the door? We cant shop in here. She said, "she sorry" I said ,man this is ridiculous. Then she expressed that UPS dropped meat off for someone here. You can't call UPS to return it? No, wow and this been here for a week ? She works here and act like she don't smell this odor and we smell it with these mask on. We're out if here. We never made it pass the cashier. No telling what's crawling in that box of spoil meat left behind cashier stands
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December 2020 by Jennifer N.
The most disorganized CVS I've ever been to. Don't waste your time, just skip this location. Won't honor coupon and extra care bucks won't print out after purchase, manager was no help. If you do couponing, this place is a disgrace and you will leave unsatisfied. Go to another CVS that will appreciate your business.
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August 2020 by Julie C.
I go there regularly to pick up medication for my family. Lazy staff with attitude. Terrible customer service. Good thing is they have the text notification and let you know when the medication ready and they are conveniently located in Target. Otherwise, I'd never go there.