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March 2024 by Nikki O.
This location is huge and has so many shoes in so many styles that you are bound to find something. I got a new job recently and knew I had to go shopping for some new blue suede shoes...well not really. From sneakers to flats and heels to boots, they have some of the top brands at an affordable amount. If you are a Dr. Marten fan, you can score some shoes for a bit cheaper ($109). I will definitely be back for those. There are even cheaper shoes on the sales rack towards back of store so make sure to browse through that area. They have an accessory area with cute socks to wear with your new shoes along other accessories. Staff was great here so it made the shopping experience even better. Make sure to sign up for the rewards program to receive $5-$10 for your next visit. You can score points when you shop again, and can redeem for discounts.
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February 2024 by Linda Marts
Love the clearance section. You never know what you may find on clearance. Watch those color codes for the best price.
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February 2024 by Mahogany Keys
It’s required. Like cats and dog in la so I needed some boots. I found this store on the internet. I called before I came in to check and see if they have my size, that girl who answered was pretty nice and told me they had deals going on. So I went in went to my shoe size found some nice looking black boots. And it was 40% off. found some socks they were 30% off. The customer service was good.
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February 2024 by Ilan Xanthakis
Good place to buy shoes.
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January 2024 by Lateefah S.
Not the greatest selection. Shoes seem very over priced. When purchasing your items, you have to purchase a bag to carry them in. If not, you'll have to carry them in your hands.
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December 2023 by Gina R.
My experience was with an employee over the phone, I didn't catch her name, but she was outstanding in helping me locate an item. I appreciate the great customer service I was given!
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November 2023 by Ashlei Q.
I would give them zero stars, but it's not an option. Went in to pick up an item that I already paid for and they already took the money out of my account for, but they will not give it to me because their system is down and they don't know when it'll be running again. I cannot even cancel the order so that I can pick it up somewhere else. So basically, my shoes are being held hostage at the whim of their inadequate technology. Interestingly enough, the system works well enough for them to continue to make sales and take peoples money. Would not recommend.
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October 2023 by Kristy O.
I couldn't find my size in the shoe that I wanted, so I just ordered it from their online store. If you stay with the brands that you are familiar with then most likely the sizing will be the same. The only problem is that delivery is slow and sometimes they cancel your order.
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October 2023 by RB Mom. M.
This store has a great selection of shoes but not the number one place I'll try to look for shoes. Customer service could be a little better. They used to have very nice staff with smiles on their faces a while ago but not anymore. This is the last place I go to if I can't get the kind of shoes in other stores.
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September 2023 by Danniela K.
I went in today to buy some shoes for my first day of work, and not only did I get the best deal, but I was treated with such high quality service. Zane, the cashier was so incredibly helpful, polite, and informative. He also made sure we were able to get the best value out of all our purchases. People like him deserve a raise and a hug. Thank you Zane!
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August 2023 by Stephen Franke
Great place!!!The only shoe outlet around which has a wide selection of shoes, including Birkenstocks, as I badly needed to replace my cherished, but worn-out, old pair.This DSW store is now my favored "go to first" shoe outlet for shopping in the future.Attentive and helpful associates there.
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July 2023 by db mcd
This store has a great selection of shoes. About 60% is for women with 40%for men. I noticed that they carry Sketchers with prices equal to that of the Sketcher outlet and without the loud music the outlet seems to think they need. I bought some Hush Puppies there and thought the price at register was incorrect. The cashier patiently walked all the way back to the shoe location and verified the price. He was very helpful and probably picked the lower price for the shoe and didn't blink. Good for him. All in all it seems to be a good place to find what you're looking for, whatever that may be! ?
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July 2023 by Kevin C.
This place use to have more of a variety of shoes. It looks basic now. Also employees are not going out of their way to assist. My wife asked for assistance. The lady went to the back to look for a particular and style . The lady returned speaking and a guy. She returned a few times but said nothing to me or my wife. Her conversation was more important.
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July 2023 by Mary Arrington
I love shopping here! There are so many varieties of shoes and the staff is very helpful.
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June 2023 by Crystal C.
Always love coming here, it's so hard to leave with just 1 pair of shoes. Recently went and found a shoe in clearance, but they didn't have the corresponding pair (designer brand) in the back for some reason. I was bummed but the staff was more than accommodating in asking if I'd be willing to go to another store that did have the pair in stock, they'd call to ask them to hold the shoes and honor their pricing. Since I needed shoes for a trip sooner rather than later, I declined but they still offered a discount for the inconvenience. Was so grateful and impressed by the customer service here!
