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October 2025 by Victor H Valdez Sr
I I came into Fluff and Fold Laundromat and was immediately questioned by the owner, James, about whether I was going to do my laundry. His tone and attitude made me feel extremely uncomfortable and unwelcome. The way he spoke to me was disrespectful and unprofessional.
I would not recommend this place to anyone — the customer service experience was very disappointing. Do yourself a favor and stay away from this laundromat.
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September 2025 by Marken
The guy who is there right now told me 7:30pm is the last wash 👎
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July 2025 by Maria Florentino
Machines don’t work. Nothing works. Don’t come here.
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July 2025 by Timothy Kim
Stole my coins and didn’t get it back. Don’t expect any help or direction here.
Everyone leaves their clothes here for hours.
Never coming back.
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April 2025 by Jonathan Abramowitz
Super rude. I didn’t have my clothes on me and I got asked about that before I brought my clothes in while getting change. I’ll gladly take my business elsewhere thank you.
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March 2025 by Rich R
Ok . WiFi 9 mbps . 25 drying for 8 min . 4 for 2 loads … plenty parking . May be more seatings ?
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February 2025 by Lauren
I used to come here a lot five years ago until I moved into an apartment complex with a laundromat. But I'm here today because my apartment laundromat is having issues. Well, this place really needs an overhaul. There is a whole row of single washers that are not working. There are a bunch of dryers sitting with clothes in them with no one claiming them. There is no soap to wash your hands where the sink is, and the candy and vending machines just need to be removed because they carry snacks that are overpriced. I can go to Caps and Corks next door or the gas station to get snacks.
They really need to remodel this laundromat. It's in a great location, but what's the use if half the machines don't work properly?
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December 2024 by John Pavliscak
Website says they close at 9:00 PM but they don’t allow new customers in after 7:30 PM. Old machines. Mechanical problems. Dirty.
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December 2024 by Jasmine Williams
No washers available because they have someone's clothes just sitting there, same with the dryers. One dryer works great other doesn't and didn't even get a chance to finisfrdrying my clothes because we were being gawked at to hurry up and vacate so they can close. Suggestion fix your dryers so we can leave in a timely fashion.
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October 2024 by E Win
Really clean place
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September 2024 by Monica G
The guy would not allow us to use his coin machine for change and asked us to leave. One star too much
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July 2024 by Goyo Rivas (Galllo)
Nothing personal, just for information purposes. If you like the way they do business and the quality of service you are getting, that is your choice. But for me, after today's trial and error, I will take business else where. This "fluff and fold" needs to modernize everything from machines to customer service. If I am paying with the prices required to wash your clothes here, I want to leave with a feeling that I am comfortable and putting trust in this establishment to feel at ease and appreciated that I brought my business here to this location. Now, I don't want to be treated like a king, that is not what I am implying. I simply need to know that I am well taken cared for from my clothes to customer service to having food and cold drinks ready to purchase. I understand it's a small business in the heart of Torrance, central Torrance. But if this small business were to reinvest a good portion of what they profit already, they will prosper in the long run. It's almost as if, they are in business for the initial take, for now. If it wasn't for an emergency wash that I needed, I would have gone further (on public transportation, specifically to a minority low income area) where are are 24hr laundry mats that have industrial durable washing machines and dryers. Not to mention, you get your bang for the buck, hence modernized.
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June 2024 by Jay
Friendly staff. Very clean.
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June 2024 by Jason
Friendly staff. Very clean.
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May 2024 by Carter Anderson
Dryers will randomly open up mid cycle because they don’t have a latch to lock the door. If it does open up mid cycle it will eat up your time and good luck asking for a free cycle for the trouble because they will not give you one. Rude employees too.
