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February 2024 by Sixela
Lacks customer service.Online pick up orders counter -0
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February 2024 by NIKITA SONI
It’s my favorite store! ?
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February 2024 by Rodica “Rachel” Carroll
Haven’t been there in over a decade. Usually buy my close @ Macys & Bloomingdale’s. I remember their attires looking professional & descent quality.Not only is the quality not there. I am not sure who is wearing this close. They look more out to date. Than what they had 10 yrs ago. If you are 80 yrs old plus. & want to look your age MAYBE?!?The staff gets 5 stars, even 10.Very helpful in trying to offer me financing. & pointing me in the right direction. As I made it to the woman close department & my arms were full from shopping @ Macys & Nordstrom rack who gave fashion that’s more this year maybe last year but not from decades ago.One of the associates approached me & offered to get me a shopping cart so I don’t have to struggle with all the bags. I politely declined. But was supper impressed. None of the other store thought to do that. They either have shopping carts. Or back in the day they used to offer you to leave it by the register to comfortable shop. So that gives JCPenny 10 stars for customer service. Plus when I waited for one of the cashiers. For a few minutes while she was helping one couple in front of me. Another cashier promptly showed up offering to assist. I politely declined. Wanting to Waite for the first cashier that already inserted some of my questions. But she said that’s ok. Let her help you out. I said I am waiting for you, I would like you to get the credit. She smiled that’s ok we work as a team I prefer for you to get the best, fastest customer service for your convenience.So, even if the women department is not so impressive there are other departments like kids or men’s close they might fit your needs.
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January 2024 by marilyn day
Bought jewelry added a 2 year warranty without asking bee. Waiting 20 minutes to talk to someone. Should have gone elsewhere.
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January 2024 by Haven House
JCPenney's always been my go to department store. It's always well-stocked with everything you need for your home, clothing.
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January 2024 by ravindra deshpande
Huge variety at affordable price.
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December 2023 by Miriam de Raudales
I love that day that I went out with my daughter to red laster, she took me to jpenny and she bought me 2 cute dresses mmmm but very expensive she told me take what you want mommy and I well done ??????❤??❤love my daughter ??❤??❤
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December 2023 by Jay T.
Right now isn't the best time to go shopping! It's a 45-minute wait to pay.
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December 2023 by Helen Green
I like the clothing that they select for professional people. But they do not have enough household items like various rugs, household items altogether
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December 2023 by Meca Monique Rich, MA
Huge clearance sale going on st amazing prices, right in time for Christmas.
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November 2023 by Elia G.
Go to the salon in JCPenney and Robin does a great job on my hair every time I come out very happy
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November 2023 by Johnny W.
Won't price match Amazon they did two years ago. The cashier called LOD whatever that stands for probably "life or death" because they didn't know how to price match really wow out of nowhere a young women appeared and gave lip service that they don't price match Amazon even though the website clearly says they do I will never shop here again they chose to run there business like one in Mexico they will be gone like sears in no time.
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October 2023 by Lynda B.
Great deals, decent quality, not crowded. You can shop online and pick up in store. I've had good luck with doing that, trying on before I leave and exchange so I don't have to come back.
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September 2023 by Cruz Iskenderian
Nice and " big " store ( you can get lost in there ? ) , lots of merchandise . Sales people need to refresh their people skills : return dept. & women ' dept. ( except the young guy in Jr. Dept. He was great ?)
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July 2023 by mcclinton hamilton
I always shop at JCPENNEY I love the prices and the Big & Tall section. You can find great shirts and pants on the Clearance rack.
