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March 2024 by Charlie L.
AS always, Kinecta Federal Credit Union is the best. Recently, I had an issue with my business checking account and was getting very frustrated, so I decided to go to the Torrace branch located at 24580 Crenshaw, Torrance. When I arrived, I was greeted by Mr. Paulo Hugo, and he asked me how he could help me. I explained to him my situation. After listening to me, Mr Hugo said, " Don't worry, I will take care of you" with a smile.. After that, he went on to his computer and tried diligently to solve my problem.... After several attempts, he said that he needed to hand me over to senior staff because it was something he couldn't do himself, but he assured me that Ms. Brittany Moeia would get me Squared away. After being handed over to Ms Brienty Moeia, she greeted me with a smile and said she would get me handled.. After She investigated my problem. She went right to the source and got the problem solved. She not only took the time but also took the time to explain to me the situation and had the problem solved for me. My problems Gone Thanks to Britney and Paulo... Oh, by the way, I would like To also praise the management and staff at this location For their excellent customer service good job guys...
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February 2024 by Laura F.
This is a special branch. Everyone in the branch is very welcoming and friendly. From the assistant managers from Yasmine and Cecilio and the banker, Jasmine. I really appreciate Jasmine's help with my auto loan process, she made it so smooth and easy even with my busy schedule. Jasmine was so helpful, always there to answer any questions. Even the back office, Rosa was so nice. Thank you all. Love Kinecta!!!
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February 2024 by Jo M.
My wife and i recently bought a new car, and we were looking to get a loan to pay off a car with a lower interest rate. Luckily for us we ran into Evelyn Flores and she was amazing. She was able to guide and support us in a way where we felt extremely comfortable and not confused. I would highly recommend first time loan requesters to speak with her. Thank you Evelyn for making this such an easy experience.
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December 2023 by Anaya J.
AMAZING SERVICE Jasmine was absolutely amazing! Great energy and effective communication.
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May 2023 by Kelly Mugford
I took my 14 year old daughter in to set up a checking account so that she could get used to accounting for her own money and Nathan was amazing!! He was super patient and he took the time to speak to her as an individual and made sure that she understood everything. I would highly recommend this branch!!! Thank you Nathan!!
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April 2023 by James South
Evelyn was the individual that assisted me today March 31st 2023. Evelyn went up and beyound what Ineeded to assist me. Evelyn took her time to make sure I was getting what I needed. Explaing the different options that were avalible for me and my banking needs. Evelyn is an asset to your organazation as well as the community. Evelyn deserves to be recognized for her ability and people skills.
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March 2023 by Gailene L.
Jasmine was so efficient and patient... first time lease buyout for me and there was a definite learning curve on my end. I had 2 loans processing and timing was important. Fortunately, she handled everything seamlessly and I didn't have to worry at all, even though I really wanted to. She's an asset to Kinecta and very much influenced my opinion of this branch in a positive way. I hope to see her when I go in for regular business because she always welcomes me with good vibes and a huge smile! Thanks, Jasmine!
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March 2023 by Timia
Banker Jasmine Wilson helped us open an account and she was excellent. Very helpful.And The Skypark location is very nice.I look forward to banking with Kinecta in the future thanks to the experience we had.
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March 2023 by Mariela Estrada
I’m so happy I made a visit today. Evelyn was amazing! She helped me today with a car loan and account and made my experience so enjoyable. Car buying isn’t something that’s stress free when it comes to dealers and loans and she definitely put all my nerves at ease ?. Her professionalism and service helped me leave today accomplished and happy. Thank you Evelyn. Also, the gentleman who greeted me was friendly. Overall awesome bank. ☺️
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March 2023 by valerie rodriguez
I called many locations, and this was the only location that was able to squeeze me in for a notary. I’m really glad that I came to this branch, because not only they were able to squeeze me in, but they provided great customer service especially the assistant manger Yasmine which provided my assistance with the notary. Definitely will be coming back again!
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March 2023 by Sandra Gonzalez
I met with Austin yesterday to assist me with a 401k account and investment advice. He is very knowledgeable and professional! Ty for your help!
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March 2023 by Rose Jen
Very good experience. Brittany and Letty have been very helpful and patiently explained in detail what available to me.I'm very happy that I came today.
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March 2023 by T Alv
They are not very good to customers. They do not communicate well with each other or with other locations when it comes to assisting customers with there account. Manager is friendly, but just as incompetent as all other staff. Would definitely not recommend this credit union to anyone
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March 2023 by Dryden Sarcona
Cecelio was very helpful and cool to talk to. He even fit me in to his schedule, when I showed up completely unannounced.
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February 2023 by Ronny Hernandez
Jazmin was very helpful opening a checking and savings account really friendly and fast will recommend requesting for any banking services at the Skypark location
