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March 2024 by M Rose
If you have progressive lenses, this is not the place to go. It was a very quiet evening when we went in and we still waited 30 minutes to see someone . I was told they would be done in five days now I’m told it will be more than two weeks to get them. Very disappointed. ?
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March 2024 by Tina Watson
What a great experience! Extensive collections of frame styles and lovely sales associates--Sonia was so patient, kind and helpful. The discounts she was able to provide were much appreciated, along with explanations of lens options and all the documents needed to submit to insurance.Thank you so much Sonia and LensCrafters!!
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March 2024 by Pierre Zara
Exceptional service. The optometrist during my eye exam was incredibly knowledgeable and attentive. They took the time to address all my concerns and helped me choose the perfect set of sunglasses. Grateful for the excellent care and expertise!
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February 2024 by BANGING WEIGHTS
Frank was one of the best of many in lanscrafters on my experience.
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December 2023 by Anita Gendler
I just visited this store in Del Amo Mall an hour ago! I was fortunate enough to be helped by Kevin Uriyu! He was very professional and kind! I gave him my prescription and he knew exactly what he was doing and was fast and efficient!! I was able to get new frames and lenses at a great price and in only 2 hours!! Thanks Kevin! You’re the best! Ask for Kevin the next time you need help at this LensCrafters location!!
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December 2023 by Victor J. Cruz
The staff were very professional, courteous, helpful in providing my options for lens replacement or new frame & lens. The did a Great & efficient job.
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November 2023 by Lucia Diaz
Came in an hour before closing to see if they were able to fix my fiancé glasses since one of the nose pads fell off. They were able to fix them right away with no charge! Really appreciated them going above and beyond and will be coming back to buy a pair or two. Thank you so much again and highly recommend them!
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October 2023 by America Lover
All of the staff (Dr. Scott, Kevin, Fernando and Frank) that I dealt with were friendly and concerned. They made me feel as if they were delighted to have my business.This is my 3rd pair of glasses from them.I will be returning.
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October 2023 by Rene H.
I love this LensCrafters it has been one of my favorite LensCrafters so far and I've been to this one 3 times . Well so far I think this LensCrafters customer service has been always the best to me and I think her name is Jessica and she was way too nice and so patient with me. If you read this Jessica I'm sorry I was trying on the entire store !
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September 2023 by Julie Tanser
I came in and asked to have my lenses checked to make sure they were centered. Sue helped me. She was so efficient and pleasant and my questions were resolved. And so quickly. LensCrafters, Thank you so much.
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September 2023 by Robin Young
LensCrafters is a great eye exam store and Staff is very friendly and the doctors are great. LensCrafters has a great selection of frames and lenses. I could find the frames and lenses no problem.
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August 2023 by Alfredo Cortez
I came in cause i lost my glasses but Frank was very Helpful he took his time to help me out and recommended some very nice glass frames that i was interested in and knowing i have a strong prescription he chose the best frames that would work for me . He helped me get the good deal aswell . Thank you frank .
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August 2023 by monica aldape
Young lady with beautiful curly hair, I think her name is Yvette. Not sure if she’s a manager. She’s very nice and very knowledgeable. I saw that her co workers would ask her a lot of questions and continued staying professional. Please acknowledge her great service. I will defiantly return with family and friends. Thank you.
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August 2023 by arisa watanabe
Yvette helped me pick the perfect glasses that I went in looking for. After my eye exam, she helped me check out and provided the best customer service. I will definitely be back for future glasses/ contact needs. Thank you!!
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August 2023 by Santos A.
I had an appointment for my sister and I. It was our first time at a Lens Crafters location. From the very beginning the service was really good and it only got better and better. My sister needed contacts for the first time for her sweet 16. We went with VERY little lead time as her event is in a week and she walked out with contacts on and ready to go for her event! The doctor made it a priority to get her some contacts for that day! While they were teaching her how to put her contacts on, I was choosing glasses for myself and I love how accommodating my technician was in helping me choose a good pair for myself! She was very welcoming and super easy to talk to! I am very picky with my glasses but we found an amazing pair so fast I ended up buying two! I have to say it was the best service I have received in the ten years I have worn glasses. I will be coming back here for sure!
