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March 2024 by Jimmy G.
I'm very unhappy, I shop at Lowes because I gave up on Home Depot because the lack of help, they've gotten so big they don't have time for you but enough of HD. I absolutely love My Lowes and I say MY LOWES because they treat you with helpfulness and the upmost kindness, & respect and like family. To me this is a good sign. Well the Lowes I normally go to is the sky park location it may be a little further, but I enjoy the customer service. Lately, I've been going to the Lowe's on Western in Torrance and today I can officially say I will never go back there again I'm an older DYI that's on the handicap side. Today I rode in on my mobility scooter to seek some help. I asked to have a piece of wood cut, and I would be back later to pick it up. They treated me like I was bothering them and they didn't have time for me, when they finally realized that I really needed the help. They rolled their eyes and said will help you after we finish doing something else. There's no reason for me to go there again and let me tell you, shame on you Lowe's of Western in Torrance. I will drive the extra few miles to my sky park location until they prove me wrong which I doubt they will, they've been nothing but kind and helpful. Hopefully I'll never see another day of Home Depot or Lowe's on Western. In the past few months, I've spent well over $3000 on Western. They will never see another penny.
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February 2024 by Cleavle Labasan
Easy to shop
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February 2024 by TIM “CPR Right Away” ANDRADE
Clean. Fast checkout
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February 2024 by Ramirez J.
I said just return the broken tiles, Dirty Diana ask the manager, 30 minutes later Simple Philip came back with a pack to show me what they look like unbroken. Huh? Ok! 15 minutes later he said the forklift guy is going to get them off the high rise and bring you the 3 that are broken. I don't wanna wait another hour. Took em back to where smarter ppl are working they returned the whole thing!!
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February 2024 by HunnedStack P.
Shout out to Erik for helping me with finding the perfect command strips for my picture frame. Grade A customer service that didn't come with unnecessary ego or attitude. GOD bless that brotha and those alike. Great experience!
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February 2024 by Michael M.
Excellent.
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February 2024 by Felipe Blas
Good service
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January 2024 by Abel Reyes
They do not respond quickly in pro business
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January 2024 by John Montgomery
Always treated right
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January 2024 by Ronald Kott
Excellent service found exactly what I needed
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January 2024 by George K
To expensive
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January 2024 by Chris Thornton
Did in store pickup and the staff were very efficient and helpful. Helped me load the item into my car which just fit inside. Was very glad to have their assistance.
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January 2024 by S S
Brought firewood here, and when burned it emitted toxic smoke and I was using a SoloStove that traditionally has no smoke once it gets up to temperature. Meaning there had to be some contamination with this wood. Brought the same brand at Home Depot and that bunch burned clean and hot. Will be avoiding Lowe’s for firewood moving forward.
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January 2024 by Luis Salazar
It use to be one of the best locations for years , but likely is been on of the stores that doesn't have a lot of tools, a lot of materials and more, either you have to ordering and wait days or they are out of stock...
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January 2024 by Carla Salazar
Very bad customer service, rubí is her name she has a very bad customer service,
