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September 2024 by Edilia Harris
I would not recommend buying a "Certified" used car from this Nissan dealership. We purchased a "Certified" used car less than four months ago, and we've already encountered several issues. The brakes are worn out and need to be replaced, despite the fact that they were never serviced while the car was in their possession. Additionally, the start buttons on the keys stopped working just a day after we drove off the lot. The brakes also started failing immediately, making it unsafe to drive. Overall, the experience has been frustrating and disappointing.
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September 2024 by Heather Howard
My Salesman Adrian made my buying experience 100% smooth & easy! 10/10! Thank you Adrian!! ??
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September 2024 by Lorenzo Gaeta
Everyone in the Nissan torrance team is very professional. Especially Adrian, he was the first to welcome me and helped me get a car with low interest rates.
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September 2024 by Ana M.
Bought my first car here! I was nervous about buying a brand new car but Mandez Jones made the entire process fast and easy, he was very professional. He went above and beyond explaining everything and helping me get it all sorted out so I could leave with my brand new Nissan Ariya that same night. Everyone there was friendly, I am so happy with my purchase! This electric car is honestly beautiful and I am really excited about not having to worry about gas anymore.
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September 2024 by Justin Man
Super accommodating. I was communicating over the phone with Adrian. I called asking for to take a look at a used car. He gave me a test drive the same day.
Although the car wasn’t for me, they have great deals on pre-owned models 2019 and newer! Would definitely come back
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September 2024 by Leslie Cunningham
Jose Enriquez was FANTASTIC! Courteous, professional, intelligent and so helpful, Jose is a lifesaver. He found the perfect car for me…a beautiful Nissan Sentra. The entire dealership staff made sure that Jose had every resource necessary to put me into an amazing vehicle. I was even treated to a delicious taco lunch! Get there today!
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September 2024 by India Smart
Jose was soooo helpful and fought so much for me.. everyone at this dealership made me feel really comfortable and at home and they went out of their way to help put me in a new car.. overall great experience
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September 2024 by Yiqi Xie
I bought my first car here. Adrian is sooo patient and nice with all the problems I have. Gave me a perfect car that met all my expectations and such a nice price. Recommend you all to come and test driving to see if there’s any car suits you
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August 2024 by Ehtisham Ashai
MJ was a great salesman and we would have leased a ARIYA from him, BUT his salesmanager was greedy and asked for more money than a LexuS RZ like 600 per month for a 10K lease AND close to 3.5M down and asked 2300 in unnecessary add ons. A crook as a salesmanager and then trying to schmooze to make deal better. These are people who give bad name to these brands.
So Lucid it is... Pay more and not deal with such greedy.managers. BTW the real Price was 1450 drive off and 245 per month for this vehicle.
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August 2024 by Maria Garcia
took my Nissan frontier for the first time there and had a good experience .service people were very helpful and nice also want to thank the service advisor saavedra marcell for his excellent service.
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August 2024 by Barbie Sutton
Everyone was very friendly. I went in to get a 90,000 mile check-up. I was told by the Service guy, he was very friendly and nice he told me couple hours to check out the car. It ended up being 3. Not too big of a deal. I was told the price, which shocked me but, ok. I was told it would take a couple hours to get done so they got me a lyft (very nice). IT ENDED UP TAKING 6 hours! And, no communication. Not ok. Then I was told that it would be $200 more than I was told the 1st time. Then, as I was driving home I noticed the windshield was cracked! Definitely not OK! Yes, there was a small chip where it was cracked, but it has been there for over a year and it was fine in the morning. Waiting to see what they do about it... so for now it is a 3 rating...could go up, could go to zero.
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August 2024 by Catalina Salas
I love this dealer they help me out an I got a car an everything was really fast!!! Thanks to Christian herrera he was so patient!! Thanks to Jesus an ivan!!! I recommend to go to nissan of Torrance!!!
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August 2024 by M W
Waited over 30 minutes for a finance manager when this place was empty
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August 2024 by Gisela Avila
This review is for service department on behalf of my husband who took our truck yesterday morning for a scheduled service that was supposed to be covered by warranty as a part of our new vehicle purchase . He was redeeming his second free service. I guess he should’ve seen the red flag starting from the lack of timelines considering it took an hour for the service department to even acknowledge any of the people in line , my husband was told to wait in the car .
During the hour wait two cars ahead of him leave .
Meanwhile…
My husband remains , motivated by the free service he had confirmed when scheduling the appointment over the phone with a female representative whose name he didn’t think of obtaining .
My husband then observed the person who ended up helping him walk in after a little over an hour waiting in the car. Service advisor , Chris later introduces himself . My husband notes he was very unhelpful. Chris “informs” my husband he has gone over warranty mileage and would not be receiving feee service noting he would need to pay around $500 for service or $50 for just oil change. My husband explained his verification when scheduling with female Nissan representative, Chris doesn’t budge .
My husband asks for his car keys, Chris told him car was already on lift ,my husband declines service . My husband proceeds to garage to get his car. my husband notes service advisor and technicians seemed confused by him leaving … free to $500 is a big leap in service costs … even $50 considering he had verified free service when scheduling .
My husband proceeds to Carson Nissan . They’re awesome, no issues . They even washed the car , they also verified he had a free service … idk service advisor Chris your a little shady for that … I worked at a dealership way back when and I know you all work on commission , which explains the price hike . Won’t be returning to Torrance Nissan, which is a shame… sales team was cool.
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July 2024 by Joaquin Melendez
Look for another deeler, when you need information or to have something resolved, Miguel Gonzales in charge no longer helps you, he does not answer you and he does not return your call either. They only help you at the time of purchasing your vehicle and then they disappear.
